Published by OTCMeds, LLC on Apr 11, 2024

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Why should I report an Issue with ProvideHealth: Symptom to Med?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of OTCMeds, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact ProvideHealth: Symptom to Med image 1 contact ProvideHealth: Symptom to Med image 2

About ProvideHealth: Symptom to Med

1. ProvideHealth uses over 45 years of medical experience by doctors and medical professionals to provide you with the most suitable over-the-counter medication for your needs, your new medical app is like having vitamin and OTC medication experts in your pocket 24/7.

2. They kept seeing patients try and treat themselves, but the patients were often making the wrong medication choices and decided to contribute their knowledge and experience to develop a unique search algorithm that will help other patients.

3. ProvideHealth is an App created by doctors that offers custom product selections for your health needs.

4. Filter by health condition, flavor or application form, with ProvideHealth you get exactly what you need and nothing you don’t.

5. It’s easy, all you have to do is tell us your symptoms and our algorithm will search through tens of thousands of medications to find you with the best medications suited for your needs.

6. ProvideHealth is the bridge between doctors, healthcare professionals and drugstores.

7. ProvideHealth is 100% free, easy to use and reliable.

8. ProvideHealth takes the guesswork out and puts the power in your hands!

9. Save time and money with the ProvideHealth online drugstore.

10. There are more than 18,000 over-the-counter medications to choose from in the US plus thousands more vitamins and supplements.

11. Feeling under the weather or just want to boost your immune system? we have what you need to make healthcare and self-care easy.

ProvideHealth Customer Insights

1. It is a feature help you tap to view a medicine in detail that always comes up with the most desirable results.This app has changed the game for me when it comes to going to the pharmacy.

2. OTCme has saved us hundreds of dollars on our prescriptions in the first 2 months alone! Surprisingly amazing with all the outstanding features for your phone every time you need it.The home screen of the app, without looking cluttered, displays all its major services.

3. Whenever my girlfriend sick (or myself) I just put in the symptoms and it gives me medicine that will help with every symptom I have.

4. Customer support is a very important thing in any domain and you guys have done a commendable job in that area.The delivery comes next and its also good enoughThis application changed my life.

5. The app is easy to use, beautifully designed to help me get the coupon of medicine.Almost perfect.

6. Helpful tip, just put in the symptoms and it givesyou medicine that will help with every symptom you have.

7. Not only that it gives me the location where this medicine might be my local pharmacy.

8. It also has Amazon prices in case I want to buy a lot at once if I need to use the medicine frequently.

9. And unlike WebMD or something like that it doesn't make me feel like I have some rare disease, it gives me something country I can work with that actually helps solve my problem instead of worrying about it.

10. A single glance and you know what all areas OTCme can help you with.Excellent software.

11. Using this app, I can rest assured that the prices so I can go get the cheapest one in pharmacy.

Steps to Troubleshoot & Fix ProvideHealth Issues

1. Fix ProvideHealth Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ProvideHealth: Restarting the app will resolve most errors.
  2. Update the ProvideHealth App. Here is how:
    1. On Android goto PlayStore » Search for "ProvideHealth" » Open ProvideHealth: Symptom to Med » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ProvideHealth » click "UPDATE".
  3. Clear ProvideHealth: Symptom to Med app cache: Clearing cached data will force your app to retrieve the latest data directly from ProvideHealth servers.
    1. On Android, goto Settings » Apps » Select "ProvideHealth: Symptom to Med" » click Storage » click "Clear Cache".
  4. Check ProvideHealth app permissions. If any of these permissions required to use your device's features are disenabled, ProvideHealth might not work.
  5. Uninstall and reinstall ProvideHealth. If nothing else has worked, completely uninstall ProvideHealth then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ProvideHealth not working


2. Fix ProvideHealth Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ProvideHealth be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ProvideHealth not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ProvideHealth may not be able to connect to the Internet when running in the background.

Reported Issues