Contact GeoPain Customer Service

Why should I report an Issue with GeoPain:Home - 3D Chronic Pain & Symptom Manager?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MoxyTech, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I don't think I'll stop using FibroMapp as I like the variety of ways data can be displayed, but I think that GeoPain will be a really useful way of showing my doctors where I'm in pain and how intense that pain is.I have been using GeoPain's 3D feature to record the pelvic pain caused by my endometriosis.

2. GeoPain gives you a tool to show precisely where your pain is located, to what degree and gives you a chance to explain how your life is affected and so much more! Submitting an issue is easy, with the fastest turn around I've experienced; just ask for help & you will receive.

3. A way of being able to show exactly where my pain is is the one thing the app I've been using for the last couple of years is missing.

4. I'd probably do several entries a day if I could just open the app and do them and not have to turn wifi on and then login.creating your first pain record is simple to do.

5. It still has some kinks to work out, but the team working on it is very helpful and dedicated to making geopain the best pain recording app it can be.

6. It is a great app that I really need to use to keep track of my symptoms to show my drs but now I hope I haven't lost all my data and I hope this issue can be fixed???I've only just started using the app after seeing an article on The Mighty but it certainly looks promising.

7. Being able to view the distribution of my pain over time has helped me get the most out of my doctor's visits.

8. I look forward to future editions with more helpful functions for the patient and doctor.The BEST way to track your pain with AMAZING people behind it.

9. Eric, has been kind and attentive to my concerns and issues, he's even listened intently to my suggestions for the app, including asking me deeper questions about how I thought it would work if changed and what situations I would use the changes in.

10. I have also been using GeoPain's Diary feature to record my thoughts.

11. the easy to use interface is great for everyone needing this app to record their pain.

1. Fix GeoPain Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart GeoPain: Restarting the app will resolve most errors.
2. Update the GeoPain App. Here is how:
   1. On Android goto PlayStore » Search for "GeoPain" » Open GeoPain:Home - 3D Chronic Pain & Symptom Manager » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GeoPain » click "UPDATE".
3. Clear GeoPain:Home - 3D Chronic Pain & Symptom Manager app cache: Clearing cached data will force your app to retrieve the latest data directly from GeoPain servers.
   1. On Android, goto Settings » Apps » Select "GeoPain:Home - 3D Chronic Pain & Symptom Manager" » click Storage » click "Clear Cache".
4. Check GeoPain app permissions. If any of these permissions required to use your device's features are disenabled, GeoPain might not work.
5. Uninstall and reinstall GeoPain. If nothing else has worked, completely uninstall GeoPain then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing GeoPain not working

2. Fix GeoPain Server issues & Internet Connection

1. Check network connection: An unstable Internet will make GeoPain be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to GeoPain not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, GeoPain may not be able to connect to the Internet when running in the background.