Published by Opterus on Jul 23, 2024

Report an issue with OPSCENTER.
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Why should I report an Issue with OPSCENTER?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Opterus to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact OPSCENTER image 1 contact OPSCENTER image 2

About OPSCENTER

1. The OPSCENTER mobile app allows users of the Opterus OPSCENTER solution to access their account in order to receive and reply to messages, complete tasks, track issues, view documents and knowledge base, and complete tests and audits.

2. It is an easy to implement, all-in-one web based solution which allows retailers to effectively communicate with their stores, enable and monitor inter store communication, and check store compliance.

3. Configurable badge counts and push notifications also allow users to be alerted when something new or updated has been sent to them or their store.

4. OPSCENTER is a communications platform designed specifically for retail to simply all forms of communication within a retail enterprise.

5. NOTE: To enable this application the user must belong to a company that licenses the Opterus OPSCENTER web application.

OPSCENTER Customer Insights

1. Doesn't sync well with the desktop version.also doesn't allow you to add tasks or messages after last update.This app would be extremely useful if the notification settings worked correctly and wasn't so incredibly buggy on every phone I've ever tried it on.After the latest update all this app seems to do is forward you to their mobile website.

2. The paper should be at the store, and information that important should be readily available to customers, not hidden away in secrecy and needing to be decoded in a spreadsheetGood app but for some reason on a google pixel phone when adding a photo instead of opening the camera like it use to do on a Google pixel it will open file manager instead of the camera app.

3. It will display the message you are trying to view, then redirect you to the "your device is offline" page..Doesn't show all tasks and messages.

4. I think after updating my app .. this problem start occurring, every single time I open n check some documents and sudden when I click open it crashes.

5. you need to understand that android operates on many builds and the code needs to be hard tested on multiple devices before releasing.

6. Tasks don't display, missing tons of features and feeds compared to the desktop app... Just pretty much uselessHandy tool.

7. I have uninstalled app many times still the issue is same..Pretty poor iOS port that doesn't care about Android system language at all.

8. we have builds of android's not handling push notifications at all, and document display overflow.

9. The old app (before the update) although always "offline" had all content native to the app instead of just going to the website.

10. please fix your app before companies start looking at other solutions.The app looks nice, but the functionality of it is lacking.

11. I shouldn't have to download the same PDF file five times a day to know how much a phone costs.

Steps to Troubleshoot & Fix OPSCENTER Issues

1. Fix OPSCENTER Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart OPSCENTER: Restarting the app will resolve most errors.
  2. Update the OPSCENTER App. Here is how:
    1. On Android goto PlayStore » Search for "OPSCENTER" » Open OPSCENTER » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OPSCENTER » click "UPDATE".
  3. Clear OPSCENTER app cache: Clearing cached data will force your app to retrieve the latest data directly from OPSCENTER servers.
    1. On Android, goto Settings » Apps » Select "OPSCENTER" » click Storage » click "Clear Cache".
  4. Check OPSCENTER app permissions. If any of these permissions required to use your device's features are disenabled, OPSCENTER might not work.
  5. Uninstall and reinstall OPSCENTER. If nothing else has worked, completely uninstall OPSCENTER then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing OPSCENTER not working


2. Fix OPSCENTER Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make OPSCENTER be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to OPSCENTER not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, OPSCENTER may not be able to connect to the Internet when running in the background.

Reported Issues