Published by OneGogo

Report an issue with APUS File Manager (Explorer).
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with APUS File Manager (Explorer)?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of OneGogo to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact APUS File Manager (Explorer) image 1 contact APUS File Manager (Explorer) image 2

About APUS File Manager (Explorer)

1. This pro Android file manager and explorer provides full-featured file management, including cut, copy, paste, move, delete, rename, check detail, share files, etc. for internal memory and SD card.

2. With build-in wifi file transfer, this free file manager and explorer exploits wifi & hotspot to transfer files to another phone and PC even without internet connection.

3. Even better, this pro file manager and explorer can help transfer files among Android, PC, and iOS through hotspot.

4. Small, simple, powerful, APUS File Manager is one of the best file manager for Android who provides full-featured file management and transfer for Android.

5. Intelligently, this pro file manager will analyze storage usage, detect large files, redundancy files, and newly-created files.

6. Therefore users can make sense of storage usage, clean junk file and other files & folders that are no longer needed effortlessly.

7. This free file manager and explorer provides 100% local file management.

8. Without limitation for file size and type, users can transfer any file including apps, video, music, picture, etc. super fast.

9. The optimized search engine of file explorer will find file in internal storage and SD card in 1 second.

10. It works perfectly as file renamer and viewer as can open any file format.

11. And users can browse files by category, e. g. image, music, video, apps, etc.

APUS File Manager (Explorer) Customer Insights

1. Uninstall seems to be the only logical choice and I will install Google's new FILES .Hi Team, Actually when I want to download any thing it's not working and downloading and I have old data in side when I want to play or open its showing report error and suddenly file are stop and not work so please solve this issue and advise me please.

2. It would be better if they would have created a paid version of the application with some advance features.Absolute garbage, stupid app, keeps you running around in circles as it fails over and over.

3. Saw some feature that I thought would allow me to transfer files between two devices but after going back and forth for about 5 minutes trying to get the things to connect I gave up.

4. When I can manage to select something to download from the browser it almost always fails.It is constantly in my face The adds come up even when I'm watching a movie on Netflix.

5. It's so annoying, while typing the edit I already got 10 pop ups from the stupid app.I am using this application from a very long time and it is one of the best file manager app but these adds just destroyed the app.

6. It forces you to look at full screen ads for 15 seconds before proceeding.in 1 minute I encountered two of those ads.Works fine but it has way too many ads.

7. So then I thought I'd try transfering the files through the browser app but it kicks me out of the app about every 10 seconds.

8. Get another appSeemed fine for a month, but now it has taken over my startup screen (without my permission) and there is no easy way to opt-out or change it.

9. Whomever wrote the online review I read about this program needs to be punched in the face.

10. Way too complicated to accomplish a simple task of moving files around.

11. Even as I type this random ads keep on showing up like every 10 sec-2 min Edit: I hate this.

Steps to Troubleshoot & Fix APUS File Manager (Explorer) Issues

1. Fix APUS File Manager (Explorer) Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart APUS File Manager (Explorer): Restarting the app will resolve most errors.
  2. Update the APUS File Manager (Explorer) App. Here is how:
    1. On Android goto PlayStore » Search for "APUS File Manager (Explorer)" » Open APUS File Manager (Explorer) » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for APUS File Manager (Explorer) » click "UPDATE".
  3. Clear APUS File Manager (Explorer) app cache: Clearing cached data will force your app to retrieve the latest data directly from APUS File Manager (Explorer) servers.
    1. On Android, goto Settings » Apps » Select "APUS File Manager (Explorer)" » click Storage » click "Clear Cache".
  4. Check APUS File Manager (Explorer) app permissions. If any of these permissions required to use your device's features are disenabled, APUS File Manager (Explorer) might not work.
  5. Uninstall and reinstall APUS File Manager (Explorer). If nothing else has worked, completely uninstall APUS File Manager (Explorer) then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing APUS File Manager (Explorer) not working


2. Fix APUS File Manager (Explorer) Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make APUS File Manager (Explorer) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to APUS File Manager (Explorer) not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, APUS File Manager (Explorer) may not be able to connect to the Internet when running in the background.

Reported Issues