Published by APUS Group

Report an issue with APUS Turbo Cleaner.
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Why should I report an Issue with APUS Turbo Cleaner?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of APUS Group to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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APUS Turbo Cleaner Customer Insights

1. I mentioned that the "virus definitions" wouldn't update and said 'network error' There's nothing wrong with my network,other virus apps update definitions without any issue at all!! Since this has been going on for about a year now, are you EVER going to fix the"update virus definition" error?? I can't use this app until that issue has been resolved.

2. You guys got it right.It does help clean your phone up, Cool down your phone, Save's the battery life just a little bit, check's for viruses and keep's your phone virus free, and boost's your phone.

3. runs so hopefully this is one of the good guys.Great app finds and cleans junk that other apps don't or can't.

4. We all can agree that when it comes to cell phones you want all the free internal memory you can get your hands on.Extremely good, this app does what it says.

5. Used several free cleaners, this is fastest by far, deep cleans more than the others I'd tried, including several that all looked the same (turns out all owned by AVG, my previous go-to).

6. It does all of those thing's pretty good! The downfall is the annoying add's!!🥴🥴🙄🙄🤦 ♀️🤦 ♀️ I've had this app for a few months now and I've literally had O add's up until recently like a week ago.

7. I use my phone with the iHeart Radio App and it was stopping the iHeart app from playing my music and radio stations for a example.

8. I expected it to be like others I have tried that created performance issues with my devices, took up storage space and used alot ram and lets not mention the ads.

9. I guess that's being greedy, for only a few, discreet ads, I'm happy with that type of advertising, I'm very pleased with the apps overall performance.

10. If you have a Android smartphone and use the files application (pre-installed) along with this application, your problems will bevome a thing of the past.A year ago.

11. The Ads will Highjack your phone, device, in Android you are using to the point you cannot use it.

Steps to Troubleshoot & Fix APUS Turbo Cleaner Issues

1. Fix APUS Turbo Cleaner Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart APUS Turbo Cleaner: Restarting the app will resolve most errors.
  2. Update the APUS Turbo Cleaner App. Here is how:
    1. On Android goto PlayStore » Search for "APUS Turbo Cleaner" » Open APUS Turbo Cleaner » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for APUS Turbo Cleaner » click "UPDATE".
  3. Clear APUS Turbo Cleaner app cache: Clearing cached data will force your app to retrieve the latest data directly from APUS Turbo Cleaner servers.
    1. On Android, goto Settings » Apps » Select "APUS Turbo Cleaner" » click Storage » click "Clear Cache".
  4. Check APUS Turbo Cleaner app permissions. If any of these permissions required to use your device's features are disenabled, APUS Turbo Cleaner might not work.
  5. Uninstall and reinstall APUS Turbo Cleaner. If nothing else has worked, completely uninstall APUS Turbo Cleaner then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing APUS Turbo Cleaner not working


2. Fix APUS Turbo Cleaner Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make APUS Turbo Cleaner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to APUS Turbo Cleaner not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, APUS Turbo Cleaner may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • To delete turbo cleaner in my phone

    — by Nalukenge harimah 2 years ago