Published by Postmedia Network INC. on Oct 31, 2023

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Why should I report an Issue with Toronto Sun?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Postmedia Network INC. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Toronto Sun

1. The Toronto Sun is your trusted source for local news, politics, sports and entertainment.

2. Stay up-to-date throughout the day with breaking news in Toronto, Ontario and around the world.

3. Plus get the latest on the Toronto Blue Jays, Toronto Raptors, Toronto Maple Leafs, Toronto Argonauts and Toronto FC with the best sports coverage in Canada including scores, standings, highlights and commentary.

Toronto Sun Customer Insights

1. Would not recommend.I read this app every morning since the last update there's no pictures missing articles keeps glitching keeps crashing, please fix it so I can give it a 5-star rating againWon't play any videos.

2. I hope others follow suit.Always crashing, keeps, never loading the correct region and pictures always slow to open.

3. All the partial news you can't read.Pretty disappointed, bad, biased articles.

4. The addition of a full screen pop up ad every time I open your app is enough for me to delete it, and never consume your "news" again.

5. Can't see pictures and keeps crashing.

6. IrritatingGreat source for news and isn't biased like reviews are saying.

7. Good, but when you read an article, videos start playing on their own some I can't even shut off.

8. Pictures also load fine, so the lies are real in most of these "reviews".

9. The Sun insists on putting several pictures of trudeau in every article even if the story has nothing to do with him.

10. Get those pictures out of there!Removed it since last update.

11. Used to be a good app for news but not anymore.

Steps to Troubleshoot & Fix Toronto Sun Issues

1. Fix Toronto Sun Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Toronto Sun: Restarting the app will resolve most errors.
  2. Update the Toronto Sun App. Here is how:
    1. On Android goto PlayStore » Search for "Toronto Sun" » Open Toronto Sun » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Toronto Sun » click "UPDATE".
  3. Clear Toronto Sun app cache: Clearing cached data will force your app to retrieve the latest data directly from Toronto Sun servers.
    1. On Android, goto Settings » Apps » Select "Toronto Sun" » click Storage » click "Clear Cache".
  4. Check Toronto Sun app permissions. If any of these permissions required to use your device's features are disenabled, Toronto Sun might not work.
  5. Uninstall and reinstall Toronto Sun. If nothing else has worked, completely uninstall Toronto Sun then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Toronto Sun not working


2. Fix Toronto Sun Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Toronto Sun be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Toronto Sun not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Toronto Sun may not be able to connect to the Internet when running in the background.

Reported Issues