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contact The Province Chat with our AI-based The Province Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with The Province?



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Why chat with our AI The Province Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of The Province.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. I just downloaded this app this morning after 2 years & it still isn't working.just reinstalling my app because the pictures weren't working apparently other people are having the same issue.

2. Looking at some of the other comments, these might be setting issues as I haven't any of these issues.

3. Rubbish.This app stopped working 2 years ago so I uninstalled it.

4. You read a story and then the app doesn't take you to the next story, it takes you wherever it wants.

5. Every time I read a story I'm all of a sudden back at the top of the page.

6. Now every news article is incredibly slow to scroll through.

7. Bring back the old app, was way betterWas a decent app when it worked on my Android phone.

8. Tried to uninstall and reinstall but doesn't work.

9. Now its stopped working.

10. Decent and clean layout.

11. How is it that you can't design a decent app?Not liking the app since it changed.

Steps to Troubleshoot & Fix The Province Issues

1. Fix The Province Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart The Province: Restarting the app will resolve most errors.
  2. Update the The Province App. Here is how:
    1. On Android goto PlayStore » Search for "The Province" » Open The Province » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Province » click "UPDATE".
  3. Clear The Province app cache: Clearing cached data will force your app to retrieve the latest data directly from The Province servers.
    1. On Android, goto Settings » Apps » Select "The Province" » click Storage » click "Clear Cache".
  4. Check The Province app permissions. If any of these permissions required to use your device's features are disenabled, The Province might not work.
  5. Uninstall and reinstall The Province. If nothing else has worked, completely uninstall The Province then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing The Province not working


2. Fix The Province Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make The Province be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to The Province not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, The Province may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!