Contact National Post ePaper Customer Service

Why should I report an Issue with National Post ePaper?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Postmedia Network INC. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The National Post ePaper is available to you at home or at work, and is the same edition as the printed copy available at the newsstand.

2. Now you can read National Post anytime, anywhere.

3. Sections and supplements are laid out just as in the print edition, but complemented by a variety of digital tools which enhance the printed newspaper's look and feel.

1. Thought I would uninstall the other NP app and try this app instead but everything I want to read also has to be downloaded, at $1.99 per, after signing into the app with my National Post account!! The other app that crapped out on me had provided free reading.

2. Other wise it is very good and the Post is certainly the best news paper in Canada.I deleted the app, because it has been downloading the weekend edition all day and draining the battery, even though it was already completely downloaded.

3. And, to top it all off, there is no way to adjust the text size, so be prepared to read your National Post, that you paid for, with a magnifying glass.

4. Many days there are no links to the articles, which makes me wonder why I bother paying for a national post subscription.

5. Just 24 hour apart email answers.The National Post app that I had on my phone up until a week ago had stopped working.

6. National Post, put an end-of-file token in the document.Constant problems with downloads.

7. A truly lousy app, total garbage and shame on national post for doing this to their subscribers.

8. Most deficiencies can be worked around, but why should this be necessary?The app gives me an error every single time I use it, that my subscription (which is brand new) has expired.

9. No help.I have read a paper version for many years and have tried reading online.

10. Sometimes slow to download for no apparent reason; another device downloads the same material off the same server in a fraction of the time.

11. You have to open the second subscription in a browser and then download the e-paper version in the app.

1. Fix National Post ePaper Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart National Post ePaper: Restarting the app will resolve most errors.
2. Update the National Post ePaper App. Here is how:
   1. On Android goto PlayStore » Search for "National Post ePaper" » Open National Post ePaper » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for National Post ePaper » click "UPDATE".
3. Clear National Post ePaper app cache: Clearing cached data will force your app to retrieve the latest data directly from National Post ePaper servers.
   1. On Android, goto Settings » Apps » Select "National Post ePaper" » click Storage » click "Clear Cache".
4. Check National Post ePaper app permissions. If any of these permissions required to use your device's features are disenabled, National Post ePaper might not work.
5. Uninstall and reinstall National Post ePaper. If nothing else has worked, completely uninstall National Post ePaper then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing National Post ePaper not working

2. Fix National Post ePaper Server issues & Internet Connection

1. Check network connection: An unstable Internet will make National Post ePaper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to National Post ePaper not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, National Post ePaper may not be able to connect to the Internet when running in the background.