Contact National Post Customer Service

Why should I report an Issue with National Post?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Postmedia Network INC. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Create your custom feed so you don't miss the latest from your favourite writers. · Stay connected to news that is shaping your world. · Enjoy the wide variety of comprehensive explainers on trending issues and compelling longreads from our top journalists — plus extensive video coverage. · Navigate directly to individual publications from across the Postmedia network. · You can choose your preferred publications when you first open the new app, ensuring a curated news feed that aligns with your interests. · Use the Discover tab to explore trending stories from our newsrooms across Canada. · Personalize your news experience by selecting topics, journalists and columnists you want to see more of, so your feed will be filled with the content and perspectives you enjoy. · Online Access and Home Delivery subscribers receive unlimited access to content on the app, included with your subscription. · App readers can access one free article before being prompted to register to gain access to two more articles.

2. If you are not an existing subscriber, you can easily sign up through the app marketplace. · Payment will be charged to your store account upon confirmation of purchase. · Subscription will automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. · The account will now be charged $14. 99 for monthly renewal within the 24 hours before the current period ends. · You can manage your subscription and turn off auto-renewal after purchase in the App settings.

3. Select "My Subscription" then "Manage my Subscription" and you will be able to make changes.

4. The National Post app connects you to the news you need to know.

5. We appreciate and value your feedback.

6. Please send any comments, suggestions or questions to: appsupport@postmedia.

1. Engaging or interesting stories are always highlighted larger than older news, but all stories are presented with relevant information in an 'want to read' fashion.Stories often won't load, app crashed If you're looking for a version of The National Post with stories that crash your android and articles that won't load, this app is great.

2. This behaviour is very annoying and I don't use the app very much as a result.The quality of the news from this source is declining to the point it is unreadable.The content is very good but the app itself consumes enormous amount of data, I just read it during my morning commute and half of the data I use on my phone is used by this app.

3. Even worse though, when you click back after reading an article if there ever is one other than a headline, it goes back to the very top of the 1st page of the app instead where in line the article was placed in the list!! You are forced to scroll all the way down EVERY time.

4. I'll get my news elsewhere.Every time I finish reading an article and use the back arrow to go back to the main page the application returns to the first headline.

5. It should be fixed to work like other news apps where it returns to where you left off in the list so you don't have to scroll down back to where you were previously to continue reviewing the headlines.

6. I do enjoy the new dark mode and the content is reliably good! There is also an issue where you click on some stories but all you get is the headline and an ad, but no other content.

7. When you finish reading an article and click the back button, it returns you to the very top of the stories list.

8. Reading the news is a great way to reach out into the world, television is bent on keeping you attention, not the subject matter.

9. If you're tired of being able to read the news and enjoy the newspapers content, then this app is for YOU.

10. I use other news apps but non of them comes even remotely close in data consumption.

11. It's my go to news source for reliable reporting with in depth analysis which is hard to find in Canada? Especially compared to flaky propaganda from CBC .

1. Fix National Post Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart National Post: Restarting the app will resolve most errors.
2. Update the National Post App. Here is how:
   1. On Android goto PlayStore » Search for "National Post" » Open National Post » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for National Post » click "UPDATE".
3. Clear National Post app cache: Clearing cached data will force your app to retrieve the latest data directly from National Post servers.
   1. On Android, goto Settings » Apps » Select "National Post" » click Storage » click "Clear Cache".
4. Check National Post app permissions. If any of these permissions required to use your device's features are disenabled, National Post might not work.
5. Uninstall and reinstall National Post. If nothing else has worked, completely uninstall National Post then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing National Post not working

2. Fix National Post Server issues & Internet Connection

1. Check network connection: An unstable Internet will make National Post be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to National Post not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, National Post may not be able to connect to the Internet when running in the background.