Contact Calgary Herald Customer Service

Why should I report an Issue with Calgary Herald?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Postmedia Network INC. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Create your custom feed so you don't miss the latest from your favourite writers. · Stay connected to news from your community and beyond. · Enjoy the wide variety of comprehensive explainers on issues shaping your community and compelling longreads from our top journalists — plus extensive video coverage. · Navigate directly to individual publications from across the Postmedia network. · You can choose your preferred publications when you first open the new app, ensuring a curated news feed that aligns with your interests. · Use the Discover tab to explore trending stories from our newsrooms across Canada. · Personalize your news experience by selecting topics, journalists and columnists you want to see more of, so your feed will be filled with the content and perspectives you enjoy. · Online Access and Home Delivery subscribers receive unlimited access to content on the app, included with your subscription. · App readers can access one free article before being prompted to register to gain access to two more articles.

2. If you are not an existing subscriber, you can easily sign up through the app marketplace. · Payment will be charged to your store account upon confirmation of purchase. · Subscription will automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. · The account will now be charged $14. 99 for monthly renewal within the 24 hours before the current period ends. · You can manage your subscription and turn off auto-renewal after purchase in the App settings.

3. Select "My Subscription" then "Manage my Subscription" and you will be able to make changes.

4. The Calgary Herald app connects you to the news you need to know.

5. We appreciate and value your feedback.

6. Please send any comments, suggestions or questions to: appsupport@postmedia.

1. Uninstalled.Why aren't you fixing this problem??? People have been complaining for months!! After each article you go back to the top and have to start scrolling again.

2. My family subscribed to this newspaper for at least 30 years, and it is unfortunate the direction they have went.Content is fine, app is garbageHasn't loaded any news in over a month.

3. Can't believe you thought this terrible feature was a good idea to put into one of your recent updates.It's stopped loading and stopped send out notifications for the news.

4. Very annoying.Photos wont load anymore i uninstalled and reinstalled but still no luck.

5. Gotta find other apps.It's awful, deleted it from my phone after using it for years.

6. Also incredibly tired of reading every reporter describe Covid as the "novel Corona virus".

7. Uninstalling and reinstalling does not fix the problem.Does not update anymore.

8. It used to be great, now doesn't load new content at all, and therefore useless as a news app.

9. Don't bother with it.News stories are selectively published to push their narrative.

10. It's NOT novel anymore and hasn't been for a long time.

11. This app is of no value.After reading an article and clicking to go back, it always takes you to the top of the page.

1. Fix Calgary Herald Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Calgary Herald: Restarting the app will resolve most errors.
2. Update the Calgary Herald App. Here is how:
   1. On Android goto PlayStore » Search for "Calgary Herald" » Open Calgary Herald » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Calgary Herald » click "UPDATE".
3. Clear Calgary Herald app cache: Clearing cached data will force your app to retrieve the latest data directly from Calgary Herald servers.
   1. On Android, goto Settings » Apps » Select "Calgary Herald" » click Storage » click "Clear Cache".
4. Check Calgary Herald app permissions. If any of these permissions required to use your device's features are disenabled, Calgary Herald might not work.
5. Uninstall and reinstall Calgary Herald. If nothing else has worked, completely uninstall Calgary Herald then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Calgary Herald not working

2. Fix Calgary Herald Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Calgary Herald be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Calgary Herald not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Calgary Herald may not be able to connect to the Internet when running in the background.