Published by Nox Ltd.

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Why should I report an Issue with Nox Cleaner - Clean, Antivirus?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Nox Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Nox Cleaner Customer Insights

1. it's easy to use! doesn't invade every inch of your phone and cleans perfectly! DONT CHANGE ANYTHING!!!! I have used many others and this one is beyond AWESOME! I will never use another cleaner unless they change it!Great cleaner but their notifications do not turn off.

2. Updated comment: Ant Booster and Finally Clean are 2 of a few examples of similar products that are either free or much lower cost.This is the first cleaner that I've seen that actually works.

3. The only thing this app does is waste space.I was so tired of the other cleaner and the noisy ads which was not only intrusive, but extremely annoying.

4. Frees up space and is cleaning files that I didn't know I had.Love it! It simply cleans! No two tons of ads, no annoying pop ups, no hunt for certain icons, it's there.

5. Instead of using the regular phone notification it instead pops up a box that covers pretty much half your screen.

6. Although I have a problem, whenever I turn off the notifications, they still appear on your screen randomly.

7. Time to switch to a new app!Pros: It doesn't have endless pop ups and constant notifications.

8. Not just AD FREE now with the one year subscription, but I will have to say, the best cleaner that I have found.

9. HOWEVER, I found this cleaner and purchased the one year special, no ads, for $1.99 and so worth the money.

10. The previous cleaner app was good, but the ads just took over the phone.

11. Those are my only problems.UPDATE: Now when you run the Memory Booster option, it wipes out whatever wallpaper you have set on your screen; so you have to reset your screen.

Steps to Troubleshoot & Fix Nox Cleaner Issues

1. Fix Nox Cleaner Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Nox Cleaner: Restarting the app will resolve most errors.
  2. Update the Nox Cleaner App. Here is how:
    1. On Android goto PlayStore » Search for "Nox Cleaner" » Open Nox Cleaner - Clean, Antivirus » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Nox Cleaner » click "UPDATE".
  3. Clear Nox Cleaner - Clean, Antivirus app cache: Clearing cached data will force your app to retrieve the latest data directly from Nox Cleaner servers.
    1. On Android, goto Settings » Apps » Select "Nox Cleaner - Clean, Antivirus" » click Storage » click "Clear Cache".
  4. Check Nox Cleaner app permissions. If any of these permissions required to use your device's features are disenabled, Nox Cleaner might not work.
  5. Uninstall and reinstall Nox Cleaner. If nothing else has worked, completely uninstall Nox Cleaner then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Nox Cleaner not working


2. Fix Nox Cleaner Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Nox Cleaner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Nox Cleaner not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Nox Cleaner may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I could not install Nox cleaner. I had purchased premium.. I e mailed you for help and got no response. I cancelled my subscription and lost my money. I have reinstalled the app and would be happy to reinstate my subscription if you can assist me with its installation.

    — by Shirley Emmett 2 years ago

  • Ik wil graag bij deze mijn abonnement opzeggen.

    — by Anja 3 years ago

  • Well no thanks to y’all I have just got charged once again I will never recommend y’all have a nice one

    — by Timothy 3 years ago

  • I haven’t had my phone for about 7 months ended up getting an iPhone is there anyway to get a refund or at least just cance the subscription because I’m wasting money by keeping it I have no way to log in to my old due to not being able to find it

    — by Timothy 3 years ago