Published by Sam Lu on Nov 13, 2024

Report an issue with 1Tap Cleaner (clear cache).
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with 1Tap Cleaner (clear cache)?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sam Lu to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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1Tap Cleaner (clear cache) Customer Insights

1. I bought it because I thought the turbo mode would be great however it is not.It is important to keep in mind beforehand that this experience is only speaking for myself as someone who is operating the application from a Samsung Galaxy S10+, but with that being said, I must say that this is an excellent app if you need to clear the cache files, history log, or a number of other clearing features included here.

2. Highly recommended by happy user! Improvements I'd like to see... When I get notifications its time to clear cache, the cache size doesn't reflect the apps being excluded, so when completes, the amount cleaned is less than reported.

3. I thought it would just do it in the background, but it is like a macro that goes through each app and the process to clear its cache, showing you exactly what it's doing.I live this app but have just one issue.

4. Works for meAnyone can see for themselves that this app does a through clean up of the many if not all apps cache.

5. However, anyone can see (not a figure of speech, you can actually see it being done) how the application cleans each app individually.Paid version (on Android 11): it took several sessions to figure out the workings, but in the end very good.

6. All in all, recommended.Such a perfect app, it helped me clear out 13.1 GB of cache with quite literally the tap of a button! User interface is extremely simple and easy to understand.

7. I would recommend it.Ultimately, it does clean your caches, but it's very very slow even with the paid Pro version.

8. I've purchased the pro version, and the turbo mode really makes a difference in the speed and ensures that everything is cleaned with haste.

9. Otherwise it's a fantastic app.Free version did the job, but it was slow and you needed to keep the screen active or the process stopped.

10. I thought it would be able to directly clean the cache, however this is just like Photoshop actions.

11. Upgraded to Pro version, and turbo mode is fast, plus additional functionality.

Steps to Troubleshoot & Fix 1Tap Cleaner (clear cache) Issues

1. Fix 1Tap Cleaner (clear cache) Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 1Tap Cleaner (clear cache): Restarting the app will resolve most errors.
  2. Update the 1Tap Cleaner (clear cache) App. Here is how:
    1. On Android goto PlayStore » Search for "1Tap Cleaner (clear cache)" » Open 1Tap Cleaner (clear cache) » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 1Tap Cleaner (clear cache) » click "UPDATE".
  3. Clear 1Tap Cleaner (clear cache) app cache: Clearing cached data will force your app to retrieve the latest data directly from 1Tap Cleaner (clear cache) servers.
    1. On Android, goto Settings » Apps » Select "1Tap Cleaner (clear cache)" » click Storage » click "Clear Cache".
  4. Check 1Tap Cleaner (clear cache) app permissions. If any of these permissions required to use your device's features are disenabled, 1Tap Cleaner (clear cache) might not work.
  5. Uninstall and reinstall 1Tap Cleaner (clear cache). If nothing else has worked, completely uninstall 1Tap Cleaner (clear cache) then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 1Tap Cleaner (clear cache) not working


2. Fix 1Tap Cleaner (clear cache) Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 1Tap Cleaner (clear cache) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 1Tap Cleaner (clear cache) not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 1Tap Cleaner (clear cache) may not be able to connect to the Internet when running in the background.

Reported Issues