Published by Sarad Pyakurel

Report an issue with NepalLife Lite.
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Why should I report an Issue with NepalLife Lite?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sarad Pyakurel to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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NepalLife Lite Customer Insights

1. It must be improve like other insurance premium calculator.will be better if offline premium calculator provided.previous premium calculator was better and works offline but date option is good in new one, how do you login to agent and when you are logged in you cannot calculate premium.premium calculator is not working and again after logout without signin it enters into the information page.

2. hope nlic will add reset password feature in next update.It's doesn't work sometime.

3. Clients and agents using Iphone will be waiting for the IOS version.No option to reset the password.

4. The premium calculator is not working, please fix it.

5. This app doesn't have any feature except premium history .

6. Even trying to reset it on desktop site, it asks to visit nearest nlic branches.

7. The app is quite useful and informative but no password reset feature.

8. DOB option doesn't allow to type date manually .

9. Tried naxal and kamaladi branch of nlic but not sorted out the issue.

10. While visiting branch, not a single employee knows about it.

11. Hope it will be updated with new features very soon.The worst app I have ever used.

Steps to Troubleshoot & Fix NepalLife Lite Issues

1. Fix NepalLife Lite Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart NepalLife Lite: Restarting the app will resolve most errors.
  2. Update the NepalLife Lite App. Here is how:
    1. On Android goto PlayStore » Search for "NepalLife Lite" » Open NepalLife Lite » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NepalLife Lite » click "UPDATE".
  3. Clear NepalLife Lite app cache: Clearing cached data will force your app to retrieve the latest data directly from NepalLife Lite servers.
    1. On Android, goto Settings » Apps » Select "NepalLife Lite" » click Storage » click "Clear Cache".
  4. Check NepalLife Lite app permissions. If any of these permissions required to use your device's features are disenabled, NepalLife Lite might not work.
  5. Uninstall and reinstall NepalLife Lite. If nothing else has worked, completely uninstall NepalLife Lite then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing NepalLife Lite not working


2. Fix NepalLife Lite Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make NepalLife Lite be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to NepalLife Lite not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, NepalLife Lite may not be able to connect to the Internet when running in the background.

Reported Issues