Contact Nextiva App Customer Service

Why should I report an Issue with Nextiva App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Nextiva Communications to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Text for work using your business phone number.

2. Get a business phone number to call, text, and manage contacts.

3. Engage your customers and team with unlimited voice calling (US and Canada).

4. Separate your work life from your personal life.

5. Nextiva app is also available via an expanded web browser and desktop app.

6. Join 100k+ Nextiva customers using the most reliable network in the industry.

1. Also when I call into our office, it rings once and is silent until someone either picks up the phone or it goes to voicemail.

2. Half the time I don't receive the calls or voicemails and now it's stopped showing the caller ID on the call log, which is incredibly frustrating.

3. The call forwarding may ring your phone, But you cannot talk to anyone as they cannot hear you, and it has nothing to do with connection or accessablility.

4. Only about selling their product.It's absolutely terrible... every time there is an app update, there are always issues.

5. This morning I'm uninstalling bc I can't make a phone call!!!! I had to uninstall/reinstall 3 times.

6. The phone app is very buggy and doesn't work well most of the time.

7. It took me over 20 min just to be able to make a phone call.

8. Nothing has been fixed but they are adding new features... Sometimes it will allow the call to be answered sometimes it won't.

9. Will ring after the call has been answered on the desktop app.

10. If you select answer call, sometimes it just ends the call.I was going to refrain from writing a review.

11. Support response time has been great, but every "fix" has progressively made the system less reliable than before.

1. Fix Nextiva App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Nextiva App: Restarting the app will resolve most errors.
2. Update the Nextiva App App. Here is how:
   1. On Android goto PlayStore » Search for "Nextiva App" » Open Nextiva App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Nextiva App » click "UPDATE".
3. Clear Nextiva App app cache: Clearing cached data will force your app to retrieve the latest data directly from Nextiva App servers.
   1. On Android, goto Settings » Apps » Select "Nextiva App" » click Storage » click "Clear Cache".
4. Check Nextiva App app permissions. If any of these permissions required to use your device's features are disenabled, Nextiva App might not work.
5. Uninstall and reinstall Nextiva App. If nothing else has worked, completely uninstall Nextiva App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Nextiva App not working

2. Fix Nextiva App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Nextiva App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Nextiva App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Nextiva App may not be able to connect to the Internet when running in the background.