Contact Edible Go! Customer Service

Why should I report an Issue with Edible Go!?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Netsolace Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Delivery app revolutionizes the delivery process for order delivery.

2. With just a few taps delivery ambassadors can create their own routes, log deliveries, optimize routes, and utilize GPS navigation to each delivery location.

1. It's absolutely absurd.When I use Google maps inside the app, it will often times switch to a range of addresses instead of the specific address, when it doesn't do that it will switch addresses from the one on the ticket to a different address sometimes next door or down the street from the address on my delivery ticket.slow, lagging, glitching a 100 times a day, it won't update the changes quickly while logging tickets, i have to exit the app and log back in again over and over, terrible and time consuming app and inaccurate sometimes , it needs a lot of work and enhancements, and missing many important features.Will not optimize routes if i have more than 23 deliveries.

2. A in app call and text system would be great so that there isn't any harassment issues from customers for employees who have to use their personal phone, it would also allow the customet to know who is calling them when the driver can't seem to reach someone at their home, most times they don't know the number they won't answer and will keep rejecting your calls.App is awful.

3. Manually creating a route and publishing on our store POS doesn't save on my phone, random tickets go on my route, and the ones I do put on my route disappear.

4. What if I didn't have good internet connection? This one time, I took a picture of the dropoff place and then left for an area with better reception but I couldn't retain the picture that I took earlier.

5. The only thing I'd love to see would be for the optimized route to be entirely entered into Google maps so that you just click once and you would get each stop one after another.has not worked properly since the start.

6. With the new requirement that we take pictures of all deliveries, it is hurtful that the application won't allow my camera to use its flash at all.

7. Maps dont't work, routes disappear, orders disappear, won't function outside of 5g, etc.

8. It's pretty major Further, I think it's overkill to require a photo of deliveries made to the person in hand.Hardly ever works.

9. My routes randomly just dissapear, pending delivery gone shows no info at all.

10. Also it crashes every single time i loga delivery as soon as i try to take a picture.

11. No amount of refreshing or manually adding to the route does anything.

1. Fix Edible Go! Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Edible Go!: Restarting the app will resolve most errors.
2. Update the Edible Go! App. Here is how:
   1. On Android goto PlayStore » Search for "Edible Go!" » Open Edible Go! » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Edible Go! » click "UPDATE".
3. Clear Edible Go! app cache: Clearing cached data will force your app to retrieve the latest data directly from Edible Go! servers.
   1. On Android, goto Settings » Apps » Select "Edible Go!" » click Storage » click "Clear Cache".
4. Check Edible Go! app permissions. If any of these permissions required to use your device's features are disenabled, Edible Go! might not work.
5. Uninstall and reinstall Edible Go!. If nothing else has worked, completely uninstall Edible Go! then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Edible Go! not working

2. Fix Edible Go! Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Edible Go! be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Edible Go! not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Edible Go! may not be able to connect to the Internet when running in the background.