Contact Kash Customer Service

Why should I report an Issue with Kash?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of NAMUTEK to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. KASH es un servicio ofrecido por la sociedad BAC International Bank, Inc. (o alguna de sus subsidiarias en Centro América), entidad que es regulada por su respectivo regulador financiero en Panamá (o en el país desde donde se ofrezca esta app), con domicilio en Torre BAC, Avenida Balboa, Ciudad de Panamá, República de Panamá, y desarrollado por Namutek S. A. ©, empresa radicada en Costa Rica.

2. Kash es la forma más rápida, fácil y segura para transferir dinero en tiempo real utilizando tarjetas de débito Visa o Mastercard.

3. Porque para transferir por Kash no necesitas conocer el número de cuenta o banco de la persona a quién enviarás dinero.

4. Ingresa dos tarjetas de débito de distintos bancos y selecciona la tarjeta que enviará y a la cual deseas recibir dinero.

5. Envía dinero entre tus propias cuentas utilizando la opción "Envío a Mismo".

6. Que tu amigo ya no tenga excusas para no pagarte su cuota de la salida, fiesta, cumpleaños o gira.

7. Si quieres transferir a quien no tiene la aplicación utiliza la opción de Transferir a Tarjeta.

8. Al ser respaldados por Visa y Mastercard cumplimos con los mecanismos necesarios para proteger tus datos.

9. Envíale una solicitud de fondos para que te haga una transferencia sin dificultad. No pasa nada.

10. Costa Rica, Guatemala, Honduras! ¡Ya puedes transferir sin complicaciones!

11. Haz tus transferencias entre otros usuarios de Kash de tu mismo país.

1. Great little app, it helps me to make purchases and other bill payments quick, easy and secure.Useless, didn't complete my transfer ans they charged me still, long process to get the refund, funny part I haven't get it in full, just partial due to "exchange rate".

2. We started on the wrong foot but after I got a great customer service so I decided to give it another chance it works great because now I can transfer money between different bank accounts without having to pay ACH fees and send to friends and among my own accounts.

3. Really disappointing.Great app , a little slow sometimes but nothing terrible great way to transfer money between accounts on the fly and freeGood but not complete service.

4. $7.14 exchange rate for less than a month? I'll continue with ACH, much safer than this cheap app, rat bastards.Useful although, sometimes bugs can happen and block your account within the app but other than that, pretty much perfect!This app is amazing! You can make transfers without any issue.

5. They know nothing about the multiple errors on the system so you never get a straight answer, they never resolve anything and you have to end up doing the transactions using your financial institution online.

6. Only for local currency, but not suitable for dollars for example.Very good and intuitive UI, it's easy to use and the transactions are very fast.

7. Definitely, I recommend this app to avoid the delay between ach transactions.Awesome, my first reaction was not that good.

8. It's easy to use and the transfer process is so quickly.The app has a lot of potential.

9. They never resolve anything and it is always the financial institution's fault.

10. However, the support is not even bad... It is the worst.

1. Fix Kash Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Kash: Restarting the app will resolve most errors.
2. Update the Kash App. Here is how:
   1. On Android goto PlayStore » Search for "Kash" » Open Kash » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kash » click "UPDATE".
3. Clear Kash app cache: Clearing cached data will force your app to retrieve the latest data directly from Kash servers.
   1. On Android, goto Settings » Apps » Select "Kash" » click Storage » click "Clear Cache".
4. Check Kash app permissions. If any of these permissions required to use your device's features are disenabled, Kash might not work.
5. Uninstall and reinstall Kash. If nothing else has worked, completely uninstall Kash then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Kash not working

2. Fix Kash Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Kash be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Kash not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Kash may not be able to connect to the Internet when running in the background.