Published by NAINGDroid on Sep 7, 2023

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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Video to MP3 Converter Customer Insights

1. Thanks.Probably the best mp3 converter app in my opinion, doesn't take too much time and great quality is always guaranteed, but what only bothers me is that, the sample rate is fixed at 44.1khz. Nevertheless this tool really does it's job well and 320kbps is kinda adequate, but I hope u could put more sample rate options in your future updates and could you please make the title changeable and also add an option where we could put an "E" that indicates song with explicit contentThis is probably my favourite app.

2. An unquestionable five star app!Two feature requests: 1) Please consider adding a crop feature for the track/album artwork; 2) Please allow us to convert one audio format to another (like FLAC to MP3).I have used this app for a long time now but it puts the same album image on every song pretty much and I contacted the developer and patiently waited a long time for that to be fixed but it doesnt look like its happening.

3. I wish u could fix this bug... I really want to change my other songs in my video (actually I record those songs and put it in a video so that I could change it in converting to an mp3 one), This trick I'm using tho to make a low cost version of songs I like.Definitely like this app.

4. I've now just reinstalled it and tried it again after a gap of about six months, and I must admit, I expected the ads to reappear, something which has been the case with apps I've purchased in the past.

5. I've now just reinstalled it and tried it again after a gap of about six months, and I must admit, I expected the ads to reappear, something which has been the case with apps I've purchased in the past.

6. The only problem I have at the moment is converting songs performed live and are longer than six minutes.Its a great app but it has some issues 1.

7. I can use other apps for number 2 but I would be really glad if this app had this itemExtremely poor, all it did for me it converted an AVI file into an audio file with a picture.

8. Oh, and the app works great!I got the developer's response and I did not know how to respond, so I had to delete it and rewrite it again.

9. The app would be awesome otherwise but this is just unacceptable and disappointing so I'll be downloading a different one now.It's a lovely app indeed with very less irritating ads compared to other apps.

10. I was complaining about the "unable to retrieve video" error, and they replied with an update to check it now whether it works or not, and the answer is YES.

11. Overall, the app is great.... The converting of songs to mp3 was quick and fast, I can say.

Steps to Troubleshoot & Fix Video to MP3 Converter Issues

1. Fix Video to MP3 Converter Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Video to MP3 Converter: Restarting the app will resolve most errors.
  2. Update the Video to MP3 Converter App. Here is how:
    1. On Android goto PlayStore » Search for "Video to MP3 Converter" » Open Video to MP3 Converter » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video to MP3 Converter » click "UPDATE".
  3. Clear Video to MP3 Converter app cache: Clearing cached data will force your app to retrieve the latest data directly from Video to MP3 Converter servers.
    1. On Android, goto Settings » Apps » Select "Video to MP3 Converter" » click Storage » click "Clear Cache".
  4. Check Video to MP3 Converter app permissions. If any of these permissions required to use your device's features are disenabled, Video to MP3 Converter might not work.
  5. Uninstall and reinstall Video to MP3 Converter. If nothing else has worked, completely uninstall Video to MP3 Converter then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Video to MP3 Converter not working


2. Fix Video to MP3 Converter Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Video to MP3 Converter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Video to MP3 Converter not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Video to MP3 Converter may not be able to connect to the Internet when running in the background.

Reported Issues