Contact Compass Customer Service

Why should I report an Issue with Compass?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of melon soft to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Used to hunt in unknown territory's and this Compass app would of been very useful an also helpful to reach a destination in a emergency.The App is obviously excellent, well to me it is, but I have just this minute downloaded it, I haven't a clue if it's even a free App or not, it went through that fast, but its got everything, I'm not really bothered if I'm charged a few quid, I would prefer that than the annoying Ads running all my work continuously, but no matter how good it is I'll bin it rather than be plagued with the Ads.

2. Like it a lot.This app , is really good, cause it tells you every angle there is, a complete 360 angles if you can see it that way And you can use it everywhere possible , for instance, use it , in the car or, hiking and on your bycicle , if you have one, even for short walk s , you can't go wrong with ,this app,if you understand it ? Which I do it s a great app ! It's very easy to read , iv known how to read a compass since I was a kid , I learned how to read a old fashioned compassSo far, so good.

3. Works great as long as you don't try to use it's other features - then you're trapped.This app exceeded my expectations greatly! I had fun playing with the calibration and then compass.

4. Screen compass is dramatic looking (very nice), easy to read with lots of detail.

5. Great product with a very high degree of accuracy.Can't easily turn off their extra screens or get back to home screen without rebooting phone.

6. Great looking and very functional and would be life saving aid if one had to take off thru some unknown territory or a roadway system if one needed to get to safer area.

7. (it's an industry term! 😉)Seems to need calibrating often, but that's very easy & quick, and it tells you if calibration has been done.

8. I haven't even gotten into the rest of the settings yet, but I'm sure that once I get it completely set up, its usefulness will expand to at least a small degree.Used it most recently for installing a TV antenna.

9. Works, and reliable...Had this Compass on a Samsung 5 phone when I got it and was impressed with it then.

10. I have *not* compared it with my traditional type non- digital backpacking compass, but this one acts very similarly.

11. Pointed the antenna using the compas, went in and turned on the tv only to find it was dead on and I can receive 36 digital channels.

1. Fix Compass Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Compass: Restarting the app will resolve most errors.
2. Update the Compass App. Here is how:
   1. On Android goto PlayStore » Search for "Compass" » Open Compass » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Compass » click "UPDATE".
3. Clear Compass app cache: Clearing cached data will force your app to retrieve the latest data directly from Compass servers.
   1. On Android, goto Settings » Apps » Select "Compass" » click Storage » click "Clear Cache".
4. Check Compass app permissions. If any of these permissions required to use your device's features are disenabled, Compass might not work.
5. Uninstall and reinstall Compass. If nothing else has worked, completely uninstall Compass then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Compass not working

2. Fix Compass Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Compass be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Compass not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Compass may not be able to connect to the Internet when running in the background.