Published by MySwitzerland.com

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Why should I report an Issue with Family Trips?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Family Trips Customer Insights

1. Easy to use, nice filters to define your selectionKeep crashing switching from appsVery simple and helpful application.. I loved itOverall app is nice but it could have been 5 star if one irritating problem is resolved.

2. The list loosing the earlier scroll location when going into detail hence every time have to scroll all the wayI would like to see a bit more choices if possible, such as activities with pets, as example or in existent choices a filter option.

3. Thank you PedroSmall problem in list mode if i go to details and then back from top left the app looses my scroll position.

Steps to Troubleshoot & Fix Family Trips Issues

1. Fix Family Trips Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Family Trips: Restarting the app will resolve most errors.
  2. Update the Family Trips App. Here is how:
    1. On Android goto PlayStore » Search for "Family Trips" » Open Family Trips » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Family Trips » click "UPDATE".
  3. Clear Family Trips app cache: Clearing cached data will force your app to retrieve the latest data directly from Family Trips servers.
    1. On Android, goto Settings » Apps » Select "Family Trips" » click Storage » click "Clear Cache".
  4. Check Family Trips app permissions. If any of these permissions required to use your device's features are disenabled, Family Trips might not work.
  5. Uninstall and reinstall Family Trips. If nothing else has worked, completely uninstall Family Trips then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Family Trips not working


2. Fix Family Trips Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Family Trips be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Family Trips not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Family Trips may not be able to connect to the Internet when running in the background.

Reported Issues