Contact Family Locator Customer Service

Why should I report an Issue with Family Locator - Phone Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Fifty Shades of Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. People don't like to be ripped of, you know? The only contact for support is a Gmail address... they make apps and they cannot (or will not) get themselves a proper email address? Apparently based in India.My youngest son traveled with his best friend to NY! Naturally, this momma worried about a trip across the entire US! But I came across this app, told my son about it.

2. App deleted.£15 to get rid of ads?!? SERIOUSLY??? I've purchased fantastic apps that do A LOT more than this one and they didn't cost more than £5 top! I just cannot understand why some people choose to be great and not be successful.

3. It made him feel better & of course me! I highly recommend it, all you do is tap on it, it updates immediately, no texting, calling.The locator part works well, but the ad notifications to my phone multiple times a day are obnoxious.

4. Would be great if comes with option of background tracking even when you exited the app.Google list this as one ofvthe Top 8 free apps.

5. That's a joke! To be polite, I'd suggest that it is also very misleading - no reference to cost when you find and download the app, then continue to initialise and get right through to the end to be informed that it's 69p for a trial period and then £30+ per month.

6. There are many, many ads which is understandable but it costs £22.49 to go ad free which is premium.The ads cover up the screen and they appear randomly in your Notifications feed.

7. Family members with their GPS on didn't have an updated location for 6 days! What's the use of an app that doesn't update itself.

8. We've now switched to the Connected app which appears to be much better.Horrible horrible locator app! I rarely take the time to write reviews, but I had to with this one to let it be known not to waste your time with this app.

9. Double thumbs down to the developers, smh.My friend and I installed this app on our phones yesterday so I could track her on a long trip she was taking.

10. Only problem I can see with this app is there is a constant notification on the top of your phone telling you your location is being shared.

11. You cannot refresh app either.User friendly, even easy for children/elderly to understand and use.

1. Fix Family Locator Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Family Locator: Restarting the app will resolve most errors.
2. Update the Family Locator App. Here is how:
   1. On Android goto PlayStore » Search for "Family Locator" » Open Family Locator - Phone Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Family Locator » click "UPDATE".
3. Clear Family Locator - Phone Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Family Locator servers.
   1. On Android, goto Settings » Apps » Select "Family Locator - Phone Tracker" » click Storage » click "Clear Cache".
4. Check Family Locator app permissions. If any of these permissions required to use your device's features are disenabled, Family Locator might not work.
5. Uninstall and reinstall Family Locator. If nothing else has worked, completely uninstall Family Locator then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Family Locator not working

2. Fix Family Locator Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Family Locator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Family Locator not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Family Locator may not be able to connect to the Internet when running in the background.