Contact Find my Phone Customer Service

Why should I report an Issue with Find my Phone - Family Locator?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of FAMILY LOCATOR LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Always says that the tracking is not responding even if we have it both running.This app is a total waste of time being a premium tone install it's fake now I just read the reviews I don't know how I'm going to get my money back but I'm going to stop payment on this account plus it does not show where the person had goneI thought the app have somewhere to click on to get out of the payment but Icannot see them and the app want you to pay but it is still a good app because that can track the location of your wife or your husband or even you family because you could know that your wife could cheat on you or even you husband too!Supposed to be free.

2. This socks! If I could give them no stars I wouldI only needed it for one time, then I tried to cancel the subscription but there was no option to cancel it, so I deleted the app, I thought it might work that way, however I am still being charged, guys be careful before you put your credit cards information, It's not easy to cancel your subscription.This app is officially broken for me.

3. But I'd probably purchase the premium if I could, I 👍 itI thought I was going crazy until I read the other reviews and see other people are having the same issue.

4. Says member is offline and yet when I turn location history on that part of the app shows all the locations they were for the whole day.

5. For a free version, which your not going to find a lot of, or they won't work properly, it's one of the better ones.

6. It worked great for several years but it has gotten progressively worse and I have switched to location sharing with Google.

7. Today's problem is that locations for family are flat wrong and stay wrong for days at a time.

8. Also they said to go to the play store and go to the menu etc to cancel the membership and that doesn't work.

9. I fgured out how to get the free version to work(just back arrow out of the ads to buy premium).

10. I think that if you lowered the monthly&weekly prices & offered an affordable discounted yearly option- a LOT more people would buy it (& you would probably make more revenue).

11. You can just press back arrow and it will bring you to free version.

1. Fix Find my Phone Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Find my Phone: Restarting the app will resolve most errors.
2. Update the Find my Phone App. Here is how:
   1. On Android goto PlayStore » Search for "Find my Phone" » Open Find my Phone - Family Locator » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Find my Phone » click "UPDATE".
3. Clear Find my Phone - Family Locator app cache: Clearing cached data will force your app to retrieve the latest data directly from Find my Phone servers.
   1. On Android, goto Settings » Apps » Select "Find my Phone - Family Locator" » click Storage » click "Clear Cache".
4. Check Find my Phone app permissions. If any of these permissions required to use your device's features are disenabled, Find my Phone might not work.
5. Uninstall and reinstall Find my Phone. If nothing else has worked, completely uninstall Find my Phone then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Find my Phone not working

2. Fix Find my Phone Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Find my Phone be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Find my Phone not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Find my Phone may not be able to connect to the Internet when running in the background.