Published by smartipcamera

Report an issue with My IPC Viewer.
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Why should I report an Issue with My IPC Viewer?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of smartipcamera to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

My IPC Viewer Customer Insights

1. Make sure that you're connected to your home wifi, then before do anything just unplug the camera and re plug it (so the system will reboot) then follow the manual, it is very easy, connect to the wifo the camera, add your credentials and go!So many issues.

2. Can't get it to setup on WiFi.It works normally.Hang my phone couples of time..suggest get another appTragicGiofeh6- 8 minutes to connect and all is ok...good app!Crashes every time I try to add my camera.

3. Never had an issues, people who are writing and rating bad, make sure first that you're following the manual.

4. User Interface simple and just what you need for a camera manage app.

5. Scan and go! I use if for all my supported IP cameras.

6. This makes the app completely useless for me.

Steps to Troubleshoot & Fix My IPC Viewer Issues

1. Fix My IPC Viewer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart My IPC Viewer: Restarting the app will resolve most errors.
  2. Update the My IPC Viewer App. Here is how:
    1. On Android goto PlayStore » Search for "My IPC Viewer" » Open My IPC Viewer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My IPC Viewer » click "UPDATE".
  3. Clear My IPC Viewer app cache: Clearing cached data will force your app to retrieve the latest data directly from My IPC Viewer servers.
    1. On Android, goto Settings » Apps » Select "My IPC Viewer" » click Storage » click "Clear Cache".
  4. Check My IPC Viewer app permissions. If any of these permissions required to use your device's features are disenabled, My IPC Viewer might not work.
  5. Uninstall and reinstall My IPC Viewer. If nothing else has worked, completely uninstall My IPC Viewer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing My IPC Viewer not working


2. Fix My IPC Viewer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make My IPC Viewer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to My IPC Viewer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, My IPC Viewer may not be able to connect to the Internet when running in the background.

Reported Issues

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