Contact Amcrest IP Cam Viewer Customer Service

Why should I report an Issue with Amcrest IP Cam Viewer by OWLR?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of OWLR Technologies to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The fact that Owlr hasn't responded to the reviews saying this, as they have with other reviews, tells me they don't know what's going on.The developers of OWLR Amcrest and other makes and models deserve an AMAZING pat on the back.

2. A half-dozen other apps connect instantly but this "official" one won't.Worked great for a long time, now in the last month or so just stopped working.

3. Compared to the amcrest official app that keeps dropping the connection, this one is solid!! Thank you!!Hi, it looks like you read the reviews.

4. Thank you, thank you, thank you for your hard work on the apps and the continued code updates!It may have "Amcrest" in the name but it sure won't connect to that brand.

5. When it was working (on Android 9) this app is much better than Amcrest's own software.I don't care about alarms or emails for any advanced features, I have all that security with other programs.

6. I can reach network interfaces within my LAN so I know my VPN works but with this app you can't access locally defined addresses when it doesn't detect you are on WiFiUnfortunately, despite many good reviews.

7. The issues come when you are slightly out of those bounds and you use VPN to reach back to your internal network and want to use the internal IP of your IP cameras when not on WiFi to reach your internal network.

8. I needed something that I could quickly open up the camera and see what's happening making this the perfect companion app for my amcrest camera.

9. After upgrading to android 10, for some reason it wouldn't connect to my camera.

10. It can't add cameras because it can't detect that you are indeed connected to a WIFI network.

11. But with your last revision suddenly the camera rotates to landscape and there is no way to stop it even though my phone is locked in portrait.

1. Fix Amcrest IP Cam Viewer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Amcrest IP Cam Viewer: Restarting the app will resolve most errors.
2. Update the Amcrest IP Cam Viewer App. Here is how:
   1. On Android goto PlayStore » Search for "Amcrest IP Cam Viewer" » Open Amcrest IP Cam Viewer by OWLR » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Amcrest IP Cam Viewer » click "UPDATE".
3. Clear Amcrest IP Cam Viewer by OWLR app cache: Clearing cached data will force your app to retrieve the latest data directly from Amcrest IP Cam Viewer servers.
   1. On Android, goto Settings » Apps » Select "Amcrest IP Cam Viewer by OWLR" » click Storage » click "Clear Cache".
4. Check Amcrest IP Cam Viewer app permissions. If any of these permissions required to use your device's features are disenabled, Amcrest IP Cam Viewer might not work.
5. Uninstall and reinstall Amcrest IP Cam Viewer. If nothing else has worked, completely uninstall Amcrest IP Cam Viewer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Amcrest IP Cam Viewer not working

2. Fix Amcrest IP Cam Viewer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Amcrest IP Cam Viewer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Amcrest IP Cam Viewer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Amcrest IP Cam Viewer may not be able to connect to the Internet when running in the background.