Published by Fetch! Pet Care, Inc. on Nov 11, 2024

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Why should I report an Issue with Fetch! Pet Care?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Fetch! Pet Care, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Fetch! Pet Care image 1 contact Fetch! Pet Care image 2

About Fetch! Pet Care

1. Clients, with every visit you’ll receive a daily Pet Care Summary through this app complete with your Pet Care Provider arrival and departure times, a GPS tracking map of your dog’s walk, pee/poo updates, adorable photos & videos of your pet, journal notes and more providing full accountability of every visit.

2. Through this app, our pet care provider will receive assignments, review pet information, communicate with clients, send pet photos & messages to clients, and seamlessly manage their schedule all with just a few taps.

3. For your convenience, you can manage your pet’s profile, communicate with your Pet Care Provider, securely schedule service & pay online, and even rate the quality of your Pet Care Provider’s service.

4. Pet Care is the nation’s most trusted and respected dog walking & pet sitting service. Our Fetch!

5. Pet Care app is designed for and works seamlessly for any client that is currently subscribed to our web based software My Fetch!

6. We’re not an app alone, we’re a professional pet care service.

7. Pet Care clients and their Pet Care Providers.

8. Our app is intuitive, fun & easy to use and was created for Fetch!

9. FL: Boynton - Delray, Bradenton, Brevard, Plantation, Sarasota, NE St.

10. Fetch!

Fetch! Pet Care Customer Insights

1. If I could, I would give it 10 stars simply for having local people to talk to instead of some faceless corporate voice who knows where that have no idea of our area.Haven't really used it yet, but immediately I see that they don't have a time zone for Arizona.

2. So I'm going to have to change my time zone every time the rest of the country stupidly goes on daylight saving time? Lame.I know a few people that use this app we all use third party GPS tracking as your distance always seems to be off.

3. Now it freezes or wont even open.The email address you asked me to contact after my nightmare experience kicks back an undeliverable message.Apps can be quirky but this is a very good improvement.

4. It looks bad to me.As of last update, crashes every single time I use it.

5. The app's job is to make keeping track of things easier, so I'd think that feature would be a no brainer and the 1st thing implemented.Great little app to keep your pet sitter up to date on changes with your fur babies.

6. Independent franchises mean you have some one that is local and knows your area.

7. The mileage is short every time.

8. For example a 45 minute walk I average about 1.5 miles and the most it shows is just under a mile.

9. A+Was a good app until the latest update.

10. Even after deleting and re-installing app with notificationsCan't see password after entering so much aggravation.

11. Map function hasn't worked properly since last upgrade.

Steps to Troubleshoot & Fix Fetch! Pet Care Issues

1. Fix Fetch! Pet Care Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Fetch! Pet Care: Restarting the app will resolve most errors.
  2. Update the Fetch! Pet Care App. Here is how:
    1. On Android goto PlayStore » Search for "Fetch! Pet Care" » Open Fetch! Pet Care » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fetch! Pet Care » click "UPDATE".
  3. Clear Fetch! Pet Care app cache: Clearing cached data will force your app to retrieve the latest data directly from Fetch! Pet Care servers.
    1. On Android, goto Settings » Apps » Select "Fetch! Pet Care" » click Storage » click "Clear Cache".
  4. Check Fetch! Pet Care app permissions. If any of these permissions required to use your device's features are disenabled, Fetch! Pet Care might not work.
  5. Uninstall and reinstall Fetch! Pet Care. If nothing else has worked, completely uninstall Fetch! Pet Care then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Fetch! Pet Care not working


2. Fix Fetch! Pet Care Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Fetch! Pet Care be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Fetch! Pet Care not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Fetch! Pet Care may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hello I am requesting to cancel my subscription. Sadly we can not afford this.

    — by Danielle raffaele 2 years ago