Contact MyChoice Benefits Customer Service

Why should I report an Issue with MyChoice Benefits?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Businessolver to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If you do not have a username and password from your benefits portal you will need an Access Code.

2. To retrieve the Access Code, log into your benefit portal and find the MyChoice Mobile App logo.

3. First try your username and password.

4. Having trouble logging into the app?

5. For more help email sofia@businessolver. com.

6. A sleek design, easy navigation and access to important notifications and emails makes managing your health benefits a breeze.

1. I also LOVE the ability to use a pass code/biometric finger, as opposed to a password!Same problem as others, just sends you to website which is useless on a mobile device.

2. It runs in the background on startup, can record audio, take pictures, read your files and pictures, your call information, and download all files without any notification.

3. It doesn't actually do anything other than just link you to the website to complete tasks.Most useless app ever created.

4. There's no option to recall your password or user name if you forgot it or, in my case, got a new phone.

5. Seriously, whoever is writing the response to these reviews sounds like a broken record, guessing the responses are just a regenerated one because there's nothing personal being said.

6. I can't find the status of my HSA reimbursement request.Keeps telling me I have to update AGAIN but then when I go to play store there is no update option.

7. Same trouble, everytime.Didn't work the first time I used it.

8. You can't even reset your password w/o( wait for it).....unless you type in your username and ..... Password! Dumb.

9. USE AT YOUR OWN RISK!I can't believe my job switched from handling benefits itself to using this service.

10. But, EVERY TIME that I try to use it, it won't recognize my password.

11. NOT MY CHOICE.Everything in an easy to find/view format concerning my benefits.

1. Fix MyChoice Benefits Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MyChoice Benefits: Restarting the app will resolve most errors.
2. Update the MyChoice Benefits App. Here is how:
   1. On Android goto PlayStore » Search for "MyChoice Benefits" » Open MyChoice Benefits » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyChoice Benefits » click "UPDATE".
3. Clear MyChoice Benefits app cache: Clearing cached data will force your app to retrieve the latest data directly from MyChoice Benefits servers.
   1. On Android, goto Settings » Apps » Select "MyChoice Benefits" » click Storage » click "Clear Cache".
4. Check MyChoice Benefits app permissions. If any of these permissions required to use your device's features are disenabled, MyChoice Benefits might not work.
5. Uninstall and reinstall MyChoice Benefits. If nothing else has worked, completely uninstall MyChoice Benefits then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MyChoice Benefits not working

2. Fix MyChoice Benefits Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MyChoice Benefits be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MyChoice Benefits not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MyChoice Benefits may not be able to connect to the Internet when running in the background.