1. No waiting for an operator and use your credit card for your tripStupid 💩 Can't get the address and the booking cross hairs can't zero in on the place you want to go.Excellent, the driver was very concerned about how i was feeling as Nicole knew I was sick.
2. But yesterday I was trying to book a cab & rcv'd the message that it was searching for closest driver (which it normally says when Im booking a ride & they're busy) BUT then it just cancelled my booking.
3. Very frustrating that there's not an option to contact technical support.Decided to try to see if using a local cab company would be better than Uber or Lyft with the current driver shortage.
4. Now when trying to book a ride, I get an error message stating "booking creation failed" & "unable to process booking".
5. I deleted the app and will not waste my time trying to work with a cab company because clearly they do not want the business.The App rarely works correctly and never places me where I actually am.
6. Reno Taxi, Hire more drivers and pay them a living wage or go out of business, you don't belong in service otherwise.It doesn't even work.
7. It's like the driver was never sent but it was tracking the cabs location anyway.Great app, easy to use and understand.
8. You order a cab and it just tells you that your request for a cab was accepted and they're waiting for the driver details.
9. On the final stage it told me that my phone number was now blocked and that I needed to call their dispatch number to resolve the issue.
10. The app kept increasing the time till the driver arrived.
11. I called the dispatch number, it rang 10 times and nobody answered.