Published by Mobile Technologies International Pty Ltd

Report an issue with Black Top and Checker Cabs.
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Why should I report an Issue with Black Top and Checker Cabs?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Mobile Technologies International Pty Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Black Top and Checker Cabs Customer Insights

1. The first time I wanted a cab right away, and after some difficulty with the word search for my destination (putting in Granville Island didn't work) obtained a cab within 10 minutes.

2. But when it is working fine it's good...., but about half the time I have issues with it.Terrible is probably the only word that comes to mind when using this app and service.

3. I booked a cab 2x with specific time and an hour ahead and it never showed.

4. Just call.I used the App because phone booking for a taxi was not working properly.

5. Donesnt matter if the weather is bad, moving up the queue doesnt mean anything if it automatically cancels your booking.It keeps crashing.

6. The next time I booked the day before for a cab to the airport, and the car arrived right on time.

7. Be prepared for an hour long wait before you find a cab, and when it is approaching, be prepared to see it pick up other passengers and leave.

8. You will be left freezing outside like I was by thus company.Apparently the app cancels your booking after 30 mins waiting.

9. Don't waste your time with this App.

10. It said there was a server error and the booking didn't work.

11. We need Uber.App is working fine most of the times,yet need bit of updates .

Steps to Troubleshoot & Fix Black Top and Checker Cabs Issues

1. Fix Black Top and Checker Cabs Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Black Top and Checker Cabs: Restarting the app will resolve most errors.
  2. Update the Black Top and Checker Cabs App. Here is how:
    1. On Android goto PlayStore » Search for "Black Top and Checker Cabs" » Open Black Top and Checker Cabs » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Black Top and Checker Cabs » click "UPDATE".
  3. Clear Black Top and Checker Cabs app cache: Clearing cached data will force your app to retrieve the latest data directly from Black Top and Checker Cabs servers.
    1. On Android, goto Settings » Apps » Select "Black Top and Checker Cabs" » click Storage » click "Clear Cache".
  4. Check Black Top and Checker Cabs app permissions. If any of these permissions required to use your device's features are disenabled, Black Top and Checker Cabs might not work.
  5. Uninstall and reinstall Black Top and Checker Cabs. If nothing else has worked, completely uninstall Black Top and Checker Cabs then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Black Top and Checker Cabs not working


2. Fix Black Top and Checker Cabs Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Black Top and Checker Cabs be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Black Top and Checker Cabs not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Black Top and Checker Cabs may not be able to connect to the Internet when running in the background.

Reported Issues