Contact Coastal Ride Customer Service

Why should I report an Issue with Coastal Ride?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Mobile Technologies International Pty Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. They wonder why they are losing businessThis company is terrible, I reserved a cab the day before I needed it, then sat around waiting, called them 15 min after my pick up time, they said there were none available, how do you accept a reservation without actually knowing a cab was going to be available? Or if you accept a reservation make sure a cab is available, this is why they are becoming obsolete and uber is taking overReserved a ride over 12 hours in advance as impossible to get rideshare in our neighborhood and needed to get to airport.

2. I called to confirm my pick up the night before and morning of and was told it was in the system then an hour before pickup I called again (thanks to previous reviews I was wary).

3. Call coastal the night prior or just get an Uber or Lyft because they're more reliable.Worst service ever.

4. Easy to book and just as easy for them to CANCEL BOOKING THREE MINUTES PRIOR TO SCHEDULED PICKUP.

5. Drivers cancel, no shows, 1-4 hour wait times YES I once had a driver call me 4 hours AFTER I got home if i needed a ride.

6. This is the least reliable can service ever......Made a reservation on the app the night prior for 0420AM.

7. At least cancel it an hour before so I can find an alternate ride (Lyft, Uber etc)This new update won't even let me sign in anymore when I was already signed in.

8. Don't offer reservation service if you can't deliver, especially with booking that far in advance.

9. Don't waste time booking in advance because they do not guarantee on time pickups or pickups at all.

10. On that final call I was told some one will arrive if available and they would call me when they arrived.

11. Even if I book in advaceBooked a pick up on this app the night before, they bailed on me 3 minutes before I was scheduled to be picked up.

1. Fix Coastal Ride Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Coastal Ride: Restarting the app will resolve most errors.
2. Update the Coastal Ride App. Here is how:
   1. On Android goto PlayStore » Search for "Coastal Ride" » Open Coastal Ride » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Coastal Ride » click "UPDATE".
3. Clear Coastal Ride app cache: Clearing cached data will force your app to retrieve the latest data directly from Coastal Ride servers.
   1. On Android, goto Settings » Apps » Select "Coastal Ride" » click Storage » click "Clear Cache".
4. Check Coastal Ride app permissions. If any of these permissions required to use your device's features are disenabled, Coastal Ride might not work.
5. Uninstall and reinstall Coastal Ride. If nothing else has worked, completely uninstall Coastal Ride then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Coastal Ride not working

2. Fix Coastal Ride Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Coastal Ride be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Coastal Ride not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Coastal Ride may not be able to connect to the Internet when running in the background.