Contact Mouwasat Medical Services Customer Service

Why should I report an Issue with Mouwasat Medical Services?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Mouwasat Medical Services to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Some days ago I checked, the old reports (2017/2018 years ) were avaialble but now not showing old medical record and reports.The app doesn't work, it won't start up and freezes on a white screen without any errors showed.this app is not working since today morning, i tried calling ,, no body is picking up the phone,,, i came to the reception and they could not help me " because the in charge person is not available " ,,, why is that ?? bad servicesince yestarday and today, your app is not working properly, not connected to the server, Please check out the issue and fix it ASAP!please update your app it is not working well , does not even load needs to be uninstalled the intalled to have it working again .

2. ThanksComparing with other hospitals apss @ksa,this app is useless, only you can book appointments and check lab results, and we can not check visits reports and medicines askest by doctorsVery bad app, I do not know whether from App or from Almouwasat hospital, everytime cancel app and install to make an appointment.

3. Some recommendations: 1) list of medicines prescribed 2) show the diagnosis of each visitYou deserve 5 stars but I am giving 1 for not updating Ultrasound report in the system I have undergone ultrasound test on 5th May 2019 at 12:05pm but I have still not received the result.

4. And it should have option to add family members and can see medical reports of all family at one time.

5. Secondly unable to see medical results historty.

6. Currently to see reports for my wife, have to re login from my wife ID.

7. Please fix it as this is the most useful feature in the App.Good program but still missing some features to be in par with Alhanlbib app.

8. Pay someone to do it!!!!!Can't download the PDF files of lab results.

9. Old record unable to see.

10. Please fix it or I will go to Almana Hospital.

11. Kindly do the needful.

1. Fix Mouwasat Medical Services Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mouwasat Medical Services: Restarting the app will resolve most errors.
2. Update the Mouwasat Medical Services App. Here is how:
   1. On Android goto PlayStore » Search for "Mouwasat Medical Services" » Open Mouwasat Medical Services » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mouwasat Medical Services » click "UPDATE".
3. Clear Mouwasat Medical Services app cache: Clearing cached data will force your app to retrieve the latest data directly from Mouwasat Medical Services servers.
   1. On Android, goto Settings » Apps » Select "Mouwasat Medical Services" » click Storage » click "Clear Cache".
4. Check Mouwasat Medical Services app permissions. If any of these permissions required to use your device's features are disenabled, Mouwasat Medical Services might not work.
5. Uninstall and reinstall Mouwasat Medical Services. If nothing else has worked, completely uninstall Mouwasat Medical Services then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mouwasat Medical Services not working

2. Fix Mouwasat Medical Services Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mouwasat Medical Services be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mouwasat Medical Services not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mouwasat Medical Services may not be able to connect to the Internet when running in the background.