Contact Video Editor Customer Service

Why should I report an Issue with Video Editor: Square&Slideshow?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Momentic Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Highly recommend!I recommend this app for you! It allows you to drop your videos to your own taste Add stickers to it And even add music And you can also trim it No water mark! But I would appreciate if the programmers can upgrade the trimming features so that we can be able to add jump cuts and sound effect to our videos Aside that, this app is the bestI think the old version was better than the new one...I am not able to add normal background colour i.e : plain white or plain black,etc.... And secondly the photos which was selected I was not able to zoom out the photo nor even if I was trying to rotate it...for eg.

2. I find it really hard to get something perfectly straight since it quickly snaps to the original position.The app that does the job for making your videos fit perfectly for the social media you need, with no watermarks! Love how you can have a fixed canvass size but still edit your video inside to zoom in or out (be more magnified or not).

3. But if you want other functions, just download a different app and use this one to make it fit perfectly (and crop out the unwanted watermark from that other app hehe)The Best app to square crop and edit your videos or even photos.

4. When I selected a group photo it was zoomed in such a way that I was able to see only my face and remaining groupmembers pics was not visible....It's very bad, it completely takes like forever to save it, I didn't even save on, they don't even show the progress of your download.

5. Its like a discovery game where the prize is your cropped video.Fantastic app! Does exactly what it should and I love all the layouts and that you can zoom every single panel separately.

6. /s But seeing as it wasn't selected (I tried this multiple times), and the video literally did not show as flipped until after it was done saving, I'm gonna go out on a limb here and say that the problem is with the app.

7. Thanks, and keep it going 👍Does exactly as says, and does it well; allows 1:1 ratio without sacrificing quality.

8. It also let's to add various cute stickers and many other features too.

9. I have came to Play store, specifically to rate and review this app this time, otherwise normally they ask if I want to rate it and then may be I review an app.

10. I thought all was going well, went to save my video, and upon completion the video was suddenly mirrored.

11. Edit: Oh, was it as simple as checking to see if horitontal flip was selected? I had NO IDEA.

1. Fix Video Editor Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Video Editor: Restarting the app will resolve most errors.
2. Update the Video Editor App. Here is how:
   1. On Android goto PlayStore » Search for "Video Editor" » Open Video Editor: Square&Slideshow » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Editor » click "UPDATE".
3. Clear Video Editor: Square&Slideshow app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Editor servers.
   1. On Android, goto Settings » Apps » Select "Video Editor: Square&Slideshow" » click Storage » click "Clear Cache".
4. Check Video Editor app permissions. If any of these permissions required to use your device's features are disenabled, Video Editor might not work.
5. Uninstall and reinstall Video Editor. If nothing else has worked, completely uninstall Video Editor then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Video Editor not working

2. Fix Video Editor Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Video Editor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Video Editor not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Video Editor may not be able to connect to the Internet when running in the background.