Published by Photo Editor Perfect Corp.

contact Photo Grid - Collage Maker Square Pic Photo Editor Chat with our AI-based Photo Grid Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Photo Grid?



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Why chat with our AI Photo Grid Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Photo Grid.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. It simplifies the process...it's my "go to" pic app...and I have used them all..This used to be able to incorporate videos..now the function is entirely gone and replaced with many apps of same name with different function.

2. At first I thought I won't find the features I actually needed but when I proceeded to check some of its features, I was able to find what I was looking for.

3. The New PhotoGrid 2020 is amazing, its just too many ads than before 🙂 Thank you, keep up the good workI deleted it because whatever you did I could no longer see any templates.

4. Freestyle, not made to use template, allows user to pick photos, crop, sharpen,etc.

5. Go download!Used to be a good app with a lot of functions, but now is useless, unless you want a bad photo editor.

6. Adding text to pictures is a breeze!I use Photogrid since many years ago.

7. Used to have more functions and even a easy way to use this, but now it sucksIt's a better way for pictures.

8. This is best collage app because of scrapbook feature.

9. Yucks.Very easy to learn.

10. It's such a step up from regular pics.

11. It is also very cool fun and your pics will be way better.👌❤Really like this one.

Steps to Troubleshoot & Fix Photo Grid Issues

1. Fix Photo Grid Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Photo Grid: Restarting the app will resolve most errors.
  2. Update the Photo Grid App. Here is how:
    1. On Android goto PlayStore » Search for "Photo Grid" » Open Photo Grid - Collage Maker Square Pic Photo Editor » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Photo Grid » click "UPDATE".
  3. Clear Photo Grid - Collage Maker Square Pic Photo Editor app cache: Clearing cached data will force your app to retrieve the latest data directly from Photo Grid servers.
    1. On Android, goto Settings » Apps » Select "Photo Grid - Collage Maker Square Pic Photo Editor" » click Storage » click "Clear Cache".
  4. Check Photo Grid app permissions. If any of these permissions required to use your device's features are disenabled, Photo Grid might not work.
  5. Uninstall and reinstall Photo Grid. If nothing else has worked, completely uninstall Photo Grid then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Photo Grid not working


2. Fix Photo Grid Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Photo Grid be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Photo Grid not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Photo Grid may not be able to connect to the Internet when running in the background.

Reported Issues

— 3 years ago by Kirsty Hubbard

My son accidently pressed free trial on his phone last week and now I have an amount of £27.99 being taken from my bank account ending 2980 on the 1st May 2021 he did not put my password and details in to purchase this please can you stop the payment and unsubcribe premium from my sons account please Keelanxox I am not happy about how easy your app is to take money from my bank account!

— 4 years ago by Danica Aragon

Need refund. I forgot to remove the subscription when i tried the 3day free trial. Need to get a refund as soon as possible. I dont what the premium. Kindly message back

— 4 years ago by Danica Aragon

i need a refund. NOW!!! i dont want the premium.