Contact Astrolapp Live Sky Map Customer Service

Why should I report an Issue with Astrolapp Live Sky Map?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Ecliptical Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. In addition, Astrolapp calculates rise and set times for any celestial body to the minute and shows the current position data in tabular form on a separate pull-out display.

2. Tapping on any star or planet, Astrolapp highlights the path across the sky which the celestial body follows in the course of the night (or day).

3. However, should you be interested in how the sky will look like next month, or wish to plot planetary constellations at historical events decades or centuries ago, Astrolapp will take you there in a few seconds.

4. Astrolapp depicts the celestial sphere as it would be seen by someone sitting at the celestial north pole.

5. Astrolapp automatically detects your current location and uses it to calculate the starry sky as you are seeing it.

6. From this point of view, the sun moves clockwise around the center of the plot, within one day, parallel to the celestial equator, just like on a 24-hour dial of a clock.

7. This representation visualizes the mechanics of the Solar System and the movements of the stars and constellations in the course of the day and the year.

8. Hold your device into the sky to observe and identify planets, stars and constellations through your phone's display.

9. Enjoy Astrolapp's highly sensitive and very accurate Live Mode, along with a visually appealing and intuitive interface.

10. As an alternative to live-mode or for devices without a built-in compass, Astrolapp offers a star-map-mode.

11. This is achieved by a planar projection of the celestial sphere, as it was used in medieval astrolabes and astronomical clocks.

1. Just as a side note, I have most of the leading paid for apps of this type on my various devices but feel I'm going to be using this app a lot when out with the telescope.Exceeds expectations! Night mode even uses red light to allow for best nighttime viewing without messing with the eye's natural adjustment to the darkness.

2. Also, when looking in 3D mode is my viewpoint that of the earth? And is there any way to rotate the solar system for a different angle? My six year old is really into science and will love to "see the stars." Thank you so much - you have truly made a solid and awesome app.

3. As a personal bonus, I found my GPS info shared with far too many apps when I went to the settings for this(like more than 1), and any random event that lets me set and forget greater security is great.This app is very well thought out and displays lots of information in a user friendly way.

4. NICE! Thanks! :) Would be incredible in the future to click on a star or planet to see a photo of the image of how it would look like with background info :)OMG this is amazing! Wow.

5. The math involved in this is awesome (assuming it is right, I am no astro-master so I'm just going to take your word for it.) The responsiveness and ability to have a visual sense of scale is great.

6. This is the best app of its kind and light on phone memory with a relatively small file size.Changed to 5 star.

7. Then I could not get it to work properly when I finally had a run at it after an hour, maybe my mobile goes not have a compass or a magnatrometer, but after an hour, I couldn't care less to troubleshoot anymoreThe app never centers correctly.

8. All the best astronomy apps have that capability.GENIUS!! BEAUTIFUL!! WONDERFUL!! A most beautiful app! I feel for those who don't understand what this is.

9. I would love to see it as a widget! Thank you!!Worst gyro i have ever used in an astronomy app..and i paid for this.

10. If you like looking north and seeing objects to the south, then this is for you.The right side panel was a pain to hide then the whole app hid.

11. Hope it'll run - kind of an old device but worth a try!I've never seen an astrology app that is this detailed in astronomy.

1. Fix Astrolapp Live Sky Map Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Astrolapp Live Sky Map: Restarting the app will resolve most errors.
2. Update the Astrolapp Live Sky Map App. Here is how:
   1. On Android goto PlayStore » Search for "Astrolapp Live Sky Map" » Open Astrolapp Live Sky Map » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Astrolapp Live Sky Map » click "UPDATE".
3. Clear Astrolapp Live Sky Map app cache: Clearing cached data will force your app to retrieve the latest data directly from Astrolapp Live Sky Map servers.
   1. On Android, goto Settings » Apps » Select "Astrolapp Live Sky Map" » click Storage » click "Clear Cache".
4. Check Astrolapp Live Sky Map app permissions. If any of these permissions required to use your device's features are disenabled, Astrolapp Live Sky Map might not work.
5. Uninstall and reinstall Astrolapp Live Sky Map. If nothing else has worked, completely uninstall Astrolapp Live Sky Map then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Astrolapp Live Sky Map not working

2. Fix Astrolapp Live Sky Map Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Astrolapp Live Sky Map be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Astrolapp Live Sky Map not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Astrolapp Live Sky Map may not be able to connect to the Internet when running in the background.