Published by Shiur Cloud on Nov 6, 2023

Report an issue with R' Lopiansky.
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Why should I report an Issue with R' Lopiansky?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Shiur Cloud to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About R' Lopiansky

1. Rabbi Lopiansky brings to the yeshiva the cumulative impact of decades of learning at the Mir Yerushalayim; he continues the mesorah of his rebbeim Harav Chaim Shmuelevitz zt”l, Harav Nachum Partzovitz zt”l, and his father-in-law, Rav Beinish Finkel zt”l, (the late Rosh HaYeshiva of the Mir).

2. Rabbi Aaron Lopiansky is the Rosh HaYeshiva of the Yeshiva of Greater Washington Tiferes Gedaliah.

3. The R' Lopiansky App powered by Eshel is a comprehensive selection of shiurim given by Rabbi Aaron Lopiansky.

4. His approach to learning was also deeply influenced by his long association as a close talmid of Harav Moshe Shapiro zt"l.

R' Lopiansky Customer Insights

1. For some reason, when I am listening in the car, when I turn off the car, the App continues to play thru the phone, unlike some other audio apps, so I need to keep turning it off and on... not sure why.This app is amazing thank you so much for sharing the Torah of Rabbi LopianksyThe list of shiurim here is less complete than shiurimofravlopiansky.

2. App itself is very good.

Steps to Troubleshoot & Fix R' Lopiansky Issues

1. Fix R' Lopiansky Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart R' Lopiansky: Restarting the app will resolve most errors.
  2. Update the R' Lopiansky App. Here is how:
    1. On Android goto PlayStore » Search for "R' Lopiansky" » Open R' Lopiansky » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for R' Lopiansky » click "UPDATE".
  3. Clear R' Lopiansky app cache: Clearing cached data will force your app to retrieve the latest data directly from R' Lopiansky servers.
    1. On Android, goto Settings » Apps » Select "R' Lopiansky" » click Storage » click "Clear Cache".
  4. Check R' Lopiansky app permissions. If any of these permissions required to use your device's features are disenabled, R' Lopiansky might not work.
  5. Uninstall and reinstall R' Lopiansky. If nothing else has worked, completely uninstall R' Lopiansky then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing R' Lopiansky not working


2. Fix R' Lopiansky Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make R' Lopiansky be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to R' Lopiansky not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, R' Lopiansky may not be able to connect to the Internet when running in the background.

Reported Issues