Contact Sky Events Customer Service

Why should I report an Issue with Sky Events?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Axl Softs to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Though it might not give you extensive list of cosmic events and much local to solar system, this is still a good interface to check the remindersIf your looking for an app that will inform you when metor showers, full moons, planets passing eachother, or just ANY ole "Skyevent" is happening....Search NO MORE! Cause THIS IS THE ONE! 👍😁 Shout out to the creators! -THANK YOU- 🤘 Y'all Rock! 😎 Is there a way to set monthly alerts for things like a full?Love it so simple, informative, automatically consider your location plus a 1 click save to calendar.

2. Yes I realize that I can take the time to review things individually and add them to the calendar if I need, but notifications and categories are the proper way to accomplish this.

3. For example, full moon alerts or planetary conjunction alerts.It's a great help for planning star gazing nights.

4. But without notifications, I won't be purchasing the Premium version, and if I forget to check the app regularly for a number of weeks, it will not remain on my phone for very long, as I will have gotten used to being without it or have replaced it with another app.

5. The way to make money with apps, is to make an app that people cannot live without!The only way to be sure you don't miss events is to check the app every single day.

6. Also great for real time expectancy with sky events.

7. The most practical so far thank you.AMAZING app for any astronomers! I use this all the time to see elongation of mercury and other things.

8. Glad I currently have for a go to reference with some events added to device calendar.I haven't done anything with this app yet.

9. I want to opt in to receive notifications for specific kinds of events.

10. I would for example like to be notified of meteor showers over a certain predicted hourly zenith rate.

11. Now that being said, the app does provide a great deal of well organized celestial information.

1. Fix Sky Events Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Sky Events: Restarting the app will resolve most errors.
2. Update the Sky Events App. Here is how:
   1. On Android goto PlayStore » Search for "Sky Events" » Open Sky Events » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sky Events » click "UPDATE".
3. Clear Sky Events app cache: Clearing cached data will force your app to retrieve the latest data directly from Sky Events servers.
   1. On Android, goto Settings » Apps » Select "Sky Events" » click Storage » click "Clear Cache".
4. Check Sky Events app permissions. If any of these permissions required to use your device's features are disenabled, Sky Events might not work.
5. Uninstall and reinstall Sky Events. If nothing else has worked, completely uninstall Sky Events then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Sky Events not working

2. Fix Sky Events Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Sky Events be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Sky Events not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Sky Events may not be able to connect to the Internet when running in the background.