Published by ABBYY Mobile

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Why should I report an Issue with Language Live?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ABBYY Mobile to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Language Live Customer Insights

1. I'm using OnePlus 6 smartphoneI bought paid version to use the dictionaries offline, and that was the day the app started crushing almost every time I used it! Very disappointed, because I pay for it after all and expect certain level of quality.Very helpful and useful for everyone, who wants to enlarge their vocabulary, due to option of memory cards.

2. One of the best online dictionaries i've met.I've bought premium to use some dictionaries, but the search pane doesn't work (when i try to search for the word, it redirects me to word that i already have in list).

3. Would it be possible to fix the bug? Otherwise the app is good!Crashes when typing the word in a search bar with normal speed.

4. Samsung galaxy s5.It lags terribly! Each time I enter any word it suspends on second or third letter for few second and when unfreezes it resets edit field... Can't really use it... It was not always like this.

5. In order to return to them in the future .Excellent! Purchased subscription for one year with the idea to learn Finnish language, but noticed that flash cards do not work for Finnish.

6. I would not recommend using it unless developers fix the issue.The app is really helpfull in work with translations from english into russian and vise versa .

7. Without the stress it makes it a little harder to figure out how to pronounce the word.Thanks for variety of translations.

8. It crashes often when typing the word into the search bar.

9. Sometimes it can keep crashing for hours and you can't search the words.

10. support haven't replied request number is 365578It's one of the best app dictionaries I have found.

11. If the typing speed is slow everything is ok, but you always have to keep it in mind.

Steps to Troubleshoot & Fix Language Live Issues

1. Fix Language Live Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Language Live: Restarting the app will resolve most errors.
  2. Update the Language Live App. Here is how:
    1. On Android goto PlayStore » Search for "Language Live" » Open Language Live » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Language Live » click "UPDATE".
  3. Clear Language Live app cache: Clearing cached data will force your app to retrieve the latest data directly from Language Live servers.
    1. On Android, goto Settings » Apps » Select "Language Live" » click Storage » click "Clear Cache".
  4. Check Language Live app permissions. If any of these permissions required to use your device's features are disenabled, Language Live might not work.
  5. Uninstall and reinstall Language Live. If nothing else has worked, completely uninstall Language Live then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Language Live not working


2. Fix Language Live Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Language Live be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Language Live not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Language Live may not be able to connect to the Internet when running in the background.

Reported Issues