Contact SkyWiki Customer Service

Why should I report an Issue with SkyWiki - world of astronomy?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Bluestreak Labs to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Scroll through the calendar to get the important upcoming events about Lunar Phases, Eclipses, Equinoxes/Solstices, Moon Apogee/Perigee, Moon-Planet Conjunctions, Planetary Events and Meteor Showers.

2. One stop center for the all information on major events and news as they happen, here you can find aggregated astronomy news from all the popular feeds.

3. Visualize this movement of all the major planets, constellations, brightest stars and messier objects with the feature.

4. As the saying goes, a picture is worth million words , this feature gives a glimpse of the sky as it moves.

5. This gives you a visualization of how the Sun and Moon rises and sets or path along any given point of the day from your current location.

6. Its lets you time travel by going forward or backward in the time scale to observe the sky at that moment.

7. It is the gallery of amazing photos of the celestial bodies that eyes never get a chance to cherish.

8. Along with Sun and the Moon , you will also find the rise and set of the Planets.

9. Swipe through spectacular photos taking your curiosity to a new level.

10. Are you intrigued by the night sky but get overwhelmed by the information when you look for answers.

11. Never miss an important astronomy event now.

1. Sure you can manually browse upcoming events and you can then manually add them to your calendar app, but it would be much better if you could just set it to notify you before every full moon, eclipse, meteor shower, etc.The app is simple and easy to use, although the star map lacks detail and is missing some of the smaller stars (like the rest of Ursa Major, for example).

2. I use Heavens Above for satellite tracking, but much prefer this app for stars, planets and general night sky viewing.This app used to work superbly but since the beginning of April 2022 the calendar events have disappeared.

3. I really like this app but the calendar is the one part I use the most and it has been brokenmy favorite astronomical app: fulfills my every need in finding current constellations in any area / looking up moon status.

4. I have been checking on the Events Calendar for some time now but for some reason it shows no event.

5. Moon calendar, planet positions, meteor showers among others.

6. The calendar data has been broken since mid March with no update.

7. I love the periscope feature that predicts the rise and set of the sun and the phase of the moon, too.Doesn't explain things very well starting off and the website isn't any better.

8. 1 April 2022: No data in the calendar.

9. the Last Quarter moon graphic is THE WRONG WAY AROUND!!! this tiny detail is my only problem with it c: very quality app!Amazing app.

10. Has planetary positions by the hour, you can change the time of the sky that's displayed, news, events.

11. Please do something about this or atleast update your calendar.

1. Fix SkyWiki Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SkyWiki: Restarting the app will resolve most errors.
2. Update the SkyWiki App. Here is how:
   1. On Android goto PlayStore » Search for "SkyWiki" » Open SkyWiki - world of astronomy » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SkyWiki » click "UPDATE".
3. Clear SkyWiki - world of astronomy app cache: Clearing cached data will force your app to retrieve the latest data directly from SkyWiki servers.
   1. On Android, goto Settings » Apps » Select "SkyWiki - world of astronomy" » click Storage » click "Clear Cache".
4. Check SkyWiki app permissions. If any of these permissions required to use your device's features are disenabled, SkyWiki might not work.
5. Uninstall and reinstall SkyWiki. If nothing else has worked, completely uninstall SkyWiki then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SkyWiki not working

2. Fix SkyWiki Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SkyWiki be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SkyWiki not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SkyWiki may not be able to connect to the Internet when running in the background.