Published by MenaITech LLC on Aug 25, 2024

Report an issue with MenaME-Plus.
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Why should I report an Issue with MenaME-Plus®?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MenaITech LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact MenaME-Plus® image 1 contact MenaME-Plus® image 2

About MenaME-Plus®

1. The MenaME-Plus® app is designed for employees to interact with their HR departments with an array of capabilities such as submitting vacation requests, checking their attendance balance, viewing their pay slips and many more core HR functions.

2. MenaME-Plus® also gives managers control with the ability to approve employee requests, view employee information, and access reports and analytics to make better business decisions.

3. Another important feature of the MenaME-Plus® app is its localization, with full Arabic language functions and customizability to meet specific organization requirements.

4. No matter what your request is, business users can save time and effort through MenaITech’s manager and employee self-service application.

5. Our easy-to-use yet extensive HR smartphone application performs managers and employees requests with light taps.

6. MenaME-Plus® – MenaITech exponential core for optimal Human Capital Management.

7. Our team understands the seismic shift and the importance of mobile phones in our everyday life and activities.

8. Ask MenaME-Plus® to group what you need out of mobile on-screen clicks.

9. Bring all employees’ info (attendance, transactions and activities) into your mobile screen.

10. View and fabricatesalary slips and other financial sheets into PDF versions.

11. You have a great team and we have the greatest mobile-app for them.

MenaME-Plus Customer Insights

1. For example, associate professor title would appear استاذ مشاركBefore, this app was already worst and slow, but now some newly hired IT people who don't know anything tried to fix the bug !! And now, what its stopped opening also ,, Plz make it fix or delete this application and i'd appreciate if you people suggest any other application instead of this hacked slow application 😐😐 worst! Worst ! WORST !!!One of the worst apps I have ever used, poorly designed and always popping error login screen (even though the credentials are correctly entered), complicated and creates Confusion while using, I strongly request none to purchase this app it makes our life even difficult in a busy workplace.Drop down menues are not scrollable or searchable1.

2. I believe you need to urgently work on this to improve the service level as you are dealing with corporates.Should have maintain the request options for request transaction.

3. There should just be a check in and check out button, not multiple drop down menus.Troubleshooting is very slow in terms of response to requests, updates & complaints.

4. This stubid app gives(no data) when login ,and it keeps logging out every time ! حد يلاقيلنا حل يا عاهاتReally disappointing.

5. Keeps popping up a message to update and when approved just open play store with no action.

6. Since it will benefit both employee and HR of what the request includes.

7. Plus it does not show the name of the employee.

8. Worse, it gives the information in Arabic, while the original is English.

9. Freeze on splash screen.Very clunky to use.

10. Not working properly recently with mobile data.

11. The mobile should ba at least the same function with MenaMe ESS.

Steps to Troubleshoot & Fix MenaME-Plus Issues

1. Fix MenaME-Plus Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MenaME-Plus: Restarting the app will resolve most errors.
  2. Update the MenaME-Plus App. Here is how:
    1. On Android goto PlayStore » Search for "MenaME-Plus" » Open MenaME-Plus® » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MenaME-Plus » click "UPDATE".
  3. Clear MenaME-Plus® app cache: Clearing cached data will force your app to retrieve the latest data directly from MenaME-Plus servers.
    1. On Android, goto Settings » Apps » Select "MenaME-Plus®" » click Storage » click "Clear Cache".
  4. Check MenaME-Plus app permissions. If any of these permissions required to use your device's features are disenabled, MenaME-Plus might not work.
  5. Uninstall and reinstall MenaME-Plus. If nothing else has worked, completely uninstall MenaME-Plus then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MenaME-Plus not working


2. Fix MenaME-Plus Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MenaME-Plus be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MenaME-Plus not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MenaME-Plus may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Good day, concerning about my account from mename. I can't receive email from my mename,

    — by Jhon Michael Ybias Tan 1 year ago