Contact Mos Customer Service

Why should I report an Issue with Mosby's Nursing Drug Reference?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Skyscape Medpresso Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I hope free apps force you out of business...Use this as a travel nurse in ER, always my go to when I want to check push rate or indications quickly.Great source of information.

2. I purchased the full app, and when I bought a new phone and downloaded it on there I was denied access to my account.

3. I even contacted the app and the representative saw my purchase and still didn't restore my access.

4. Truly regret buying anything from a company with such terrible business model.

5. 😤Bought a brand new book yet still required to pay for the app- that is just crazy.

6. It stated I never made a purchase when trying to log in.

7. Always available.can't access anything without paying for it.

1. Fix Mos Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mos: Restarting the app will resolve most errors.
2. Update the Mos App. Here is how:
   1. On Android goto PlayStore » Search for "Mos" » Open Mosby's Nursing Drug Reference » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mos » click "UPDATE".
3. Clear Mosby's Nursing Drug Reference app cache: Clearing cached data will force your app to retrieve the latest data directly from Mos servers.
   1. On Android, goto Settings » Apps » Select "Mosby's Nursing Drug Reference" » click Storage » click "Clear Cache".
4. Check Mos app permissions. If any of these permissions required to use your device's features are disenabled, Mos might not work.
5. Uninstall and reinstall Mos. If nothing else has worked, completely uninstall Mos then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mos not working

2. Fix Mos Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mos be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mos not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mos may not be able to connect to the Internet when running in the background.