Contact K12 Parent Portal Customer Service

Why should I report an Issue with K12 Parent Portal?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Myclassboard Educational Solutions Pvt Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Not very user friendly when press back button in app it closes the app should add the functionality there as wellMy credentials will not work on the app but do online, so I cannot upload the rest of the paperwork to finish enrollment! I have also tried to sign in as new user but I never recieved the code, I have since it multiple times, I even uninstalled and reinstalled....Not happyI isnt opening properly.

2. The app that is great is K12 too, but it is light blue with a book and yellow and white blocks coming out of the book.Always Shows Network connection error on my Mobile.. All other Apps are working properly.

3. also the app itself is good but would be great if it provides an interface to communicate with the school - share information, feedback etc.

4. The other K12 app has new features and works great.

5. When trying to sign up through the app it never would send the verification to my phone.Don't receive notification, should at least ask for notification settings also.

6. App is useless and the school site is nearly as bad.New to K12 and I have constantly been suggested the app.

7. Only option available is fee details all other options seems to disappear.

8. I have been with K12 going on 3 years, but it will not verify my credentials or send an OTP.

9. i guess that's more of an administrative thing for the school to think about.This app is not working.

10. And my mobile data speed is more than 7 mbpsUnable to see transport details.

11. I'd say the school site was worse, but at least it's based in the right country.

1. Fix K12 Parent Portal Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart K12 Parent Portal: Restarting the app will resolve most errors.
2. Update the K12 Parent Portal App. Here is how:
   1. On Android goto PlayStore » Search for "K12 Parent Portal" » Open K12 Parent Portal » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for K12 Parent Portal » click "UPDATE".
3. Clear K12 Parent Portal app cache: Clearing cached data will force your app to retrieve the latest data directly from K12 Parent Portal servers.
   1. On Android, goto Settings » Apps » Select "K12 Parent Portal" » click Storage » click "Clear Cache".
4. Check K12 Parent Portal app permissions. If any of these permissions required to use your device's features are disenabled, K12 Parent Portal might not work.
5. Uninstall and reinstall K12 Parent Portal. If nothing else has worked, completely uninstall K12 Parent Portal then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing K12 Parent Portal not working

2. Fix K12 Parent Portal Server issues & Internet Connection

1. Check network connection: An unstable Internet will make K12 Parent Portal be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to K12 Parent Portal not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, K12 Parent Portal may not be able to connect to the Internet when running in the background.