Published by Myclassboard Educational Solutions Pvt Ltd on Sep 25, 2024

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About MyClassBoard Parent Portal

1. MyClassboard provides communication app for parents using which they can download school announcements, Class assignments, Events.

MyClassBoard Parent Portal Customer Insights

1. So, hope they fix it as soon as possible.What is the reason, we are not getting notifications, suddenly we do get a notification if any update from the school and most of the time we have to look personally if there are any new updates.New version : No notifications when school posted messages.

2. Is it app issue or school people will set like that? Please fix this asap.Thsi is a very nice app..whenever am absent at school, through this MCB (MyClassBoard) app I get updated with what all work has been done in the absence of me..and it's not only about the days when am absent..during regular days also they update us if we have any class test, or nb submission or homework.

3. Hope MBC team takes the feedback seriously and work on it.Unable to share one profile with two or more devices, showing invalid credentials as an error.

4. Until last year it was good as we used to get notifications of every information uploaded.

5. Everytime we have to visit the app to check if anything is uploaded by the school so that we don't miss out on important information.

6. But since the new academic year from April 2023, we (all parents) are not able to get any notifications like before.

7. Cuz this thing just takes forever to upgrade does not even show any other option if in case we are in a hurry and do not want to upgrade.

8. I would suggest everyone of u to use this app ThanksThis app previously receive notifications, but after updated no more notifications are received.

9. Everyday we need to open this app to see the announcement from school which is really not good.

10. Kindly add that feature again.It is a good app with functions BUT if you are a school planning to use it, DO NOT.

11. Notifications used to be very helpful to keep us updated.

Steps to Troubleshoot & Fix MyClassBoard Parent Portal Issues

1. Fix MyClassBoard Parent Portal Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MyClassBoard Parent Portal: Restarting the app will resolve most errors.
  2. Update the MyClassBoard Parent Portal App. Here is how:
    1. On Android goto PlayStore » Search for "MyClassBoard Parent Portal" » Open MyClassBoard Parent Portal » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyClassBoard Parent Portal » click "UPDATE".
  3. Clear MyClassBoard Parent Portal app cache: Clearing cached data will force your app to retrieve the latest data directly from MyClassBoard Parent Portal servers.
    1. On Android, goto Settings » Apps » Select "MyClassBoard Parent Portal" » click Storage » click "Clear Cache".
  4. Check MyClassBoard Parent Portal app permissions. If any of these permissions required to use your device's features are disenabled, MyClassBoard Parent Portal might not work.
  5. Uninstall and reinstall MyClassBoard Parent Portal. If nothing else has worked, completely uninstall MyClassBoard Parent Portal then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MyClassBoard Parent Portal not working


2. Fix MyClassBoard Parent Portal Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MyClassBoard Parent Portal be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MyClassBoard Parent Portal not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MyClassBoard Parent Portal may not be able to connect to the Internet when running in the background.

Reported Issues