Published by The MarketPlace on Jul 3, 2024

Report an issue with The MarketPlace.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with The MarketPlace?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of The MarketPlace to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About The MarketPlace

1. The MarketPlace Limited is the largest supermarket chain in Bermuda with eight grocery stores located throughout the island.

2. We are a full service supermarket, offering a full array of grocery products and organics foods.

3. We are a family owned, local supermarket chain that has been in operation for over forty years.

4. We offer the finest selection of quality Meats, seafood and a wide variety of fresh Produce.

5. You will also find trusted brands in gourmet and international products throughout the stores.

6. Our Shoprite product line offers the best quality for value.

7. Last but not least, our friendly staff will make your shopping experience a genuine pleasure.

The MarketPlace Customer Insights

1. would have rated higher if app didn't keep dropping out!App has become difficult to navigate.

2. very convenient, great customer service.

Steps to Troubleshoot & Fix The MarketPlace Issues

1. Fix The MarketPlace Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart The MarketPlace: Restarting the app will resolve most errors.
  2. Update the The MarketPlace App. Here is how:
    1. On Android goto PlayStore » Search for "The MarketPlace" » Open The MarketPlace » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The MarketPlace » click "UPDATE".
  3. Clear The MarketPlace app cache: Clearing cached data will force your app to retrieve the latest data directly from The MarketPlace servers.
    1. On Android, goto Settings » Apps » Select "The MarketPlace" » click Storage » click "Clear Cache".
  4. Check The MarketPlace app permissions. If any of these permissions required to use your device's features are disenabled, The MarketPlace might not work.
  5. Uninstall and reinstall The MarketPlace. If nothing else has worked, completely uninstall The MarketPlace then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing The MarketPlace not working


2. Fix The MarketPlace Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make The MarketPlace be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to The MarketPlace not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, The MarketPlace may not be able to connect to the Internet when running in the background.

Reported Issues