Published by MY Favourite Apps on Jun 2, 2024

Report an issue with My ASX Australian Stock Market.
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Why should I report an Issue with My ASX Australian Stock Market?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MY Favourite Apps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About My ASX Australian Stock Market

1. Free and no registration required, all user's data are stored locally on your phone. • Portfolio management - unlimited watchlist and portfolio. • Company financial statements - cash flow, income and balance sheet. • Market movement - most active, gainer, losers. • News - business, currencies, commodities, national, etc. • Exchange rates for major currencies, e. g. , AUD, USD, Euro, Yen, etc. • World indices that include ASX, All ordinaries, Nasdaq, New York Stock Exchange (NYSE), Dow Jones, S&P etc.. • Commodities futures - gold, oil, silver, etc..

2. It features an easy to use interface with the latest Lollipop material design layout; it lets you manage your portfolio at a glance with quick summary info plus wealth of market related information.

3. My ASX allows you to monitor and manage your portfolio for Australian Securities Exchange, ASX in your mobile phone.

4. Kindly, contact developer for any issues, features requests or suggestions.

My ASX Australian Stock Market Customer Insights

1. Update just downloaded has fixed the issue, thanks.This was a great app, but lately lots of functions no longer work properly, currencies, world indexes, can't add a stock to your list all not working.It was working well until a few days ago now it has connectivity issue & data not available.

2. "Data not available or connectivity issue" Happens on 2 differrent mobile phones.

3. 3 stars, would be 5 if the issue is my side, 1 star if its the app side.Works great, sometimes doesn't load or refresh.

4. Not happyReally liked this app, but as of yesterday it has stopped working on my Samsung phone.

5. I did note that this occurred after a Samsung phone update so may be something on my side.

6. Errors with data and connectivity issues on my Samsung.

7. And has worked well but lately... not good... 5/3/2023 Getting error when accessing watchlist.

8. Helpful features and the adds are not annoying.Like the app but as of today it has stopped working.

9. Best ASX app WHEN IT'S WORKING CORRECTLY!Used to check my watchlist / portfolio a few times a day.

10. Unfortunately lately it has been crashing and no currency or commodity prices available.

11. Could benefit from auto refresh settings and paid version without advertising for around $4 as an option please.Love the App.

Steps to Troubleshoot & Fix My ASX Australian Stock Market Issues

1. Fix My ASX Australian Stock Market Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart My ASX Australian Stock Market: Restarting the app will resolve most errors.
  2. Update the My ASX Australian Stock Market App. Here is how:
    1. On Android goto PlayStore » Search for "My ASX Australian Stock Market" » Open My ASX Australian Stock Market » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My ASX Australian Stock Market » click "UPDATE".
  3. Clear My ASX Australian Stock Market app cache: Clearing cached data will force your app to retrieve the latest data directly from My ASX Australian Stock Market servers.
    1. On Android, goto Settings » Apps » Select "My ASX Australian Stock Market" » click Storage » click "Clear Cache".
  4. Check My ASX Australian Stock Market app permissions. If any of these permissions required to use your device's features are disenabled, My ASX Australian Stock Market might not work.
  5. Uninstall and reinstall My ASX Australian Stock Market. If nothing else has worked, completely uninstall My ASX Australian Stock Market then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing My ASX Australian Stock Market not working


2. Fix My ASX Australian Stock Market Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make My ASX Australian Stock Market be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to My ASX Australian Stock Market not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, My ASX Australian Stock Market may not be able to connect to the Internet when running in the background.

Reported Issues