Contact London Transport Planner Customer Service

Why should I report an Issue with London Transport Planner?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of LondonNut.com 💂 to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. (TFL) services require internet access for up to date information and are provided directly by Transport For London.

2. London Transport Planner does not represent TFL or any government entity.

1. Had to go elsewhere to double check I hadn't made it up!! Ta.Sometimes when you want to see the bus time, you cannot, it basically shows the routes panel rather the timing one and it is really frustrating.More interested in making sure you can't ignore the many ads than providing a good clear inclusive service for customers.

2. Ok, so other apps have given me different connection stations, but I trust this more because of the extra information that runs side by side with the journey planner.Having a bus and tube app is invaluable if you live in London.

3. I have switched to Bus Countdown where that isn't a problem and I find the app more intuitive anyway.Shows the London Underground Map which is great, And even when the bus arrives which is the problem this is why I'm giving it a 4 starts instead of 5 because it just sometimes is incorrect and for example it says 3min But we wait around 8min.

4. This app is still not that bad it has a plan your journey to.Can you update the tube map please as it doesn't show the two new additional stations at Battersea Power Station etc on the Northern Line.

5. Does not take account of Overground NR routes and instead of delivering the most direct route will show routes that are slower but less crowded.

6. Does not show options just one suggestioToo many ads (Virgin Media) that prevent progress unless you click ok to continue Ad questionnaire.

7. and the film adverts are really irritating as im sometimes in a rush so really dont want to wait for a long advertThis App has now just stopped working.... It's just not showing any information.

8. For a visitor to London like myself, it's provided great detail in helping me plan my way around, including that all important cost.

9. No status updates, station info or route plansPoor.

10. The functionality of this one is ok, but I got hacked off by the lengthy video advertising.

11. Gave up and uninstalled Appsometimes inaccurate.

1. Fix London Transport Planner Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart London Transport Planner: Restarting the app will resolve most errors.
2. Update the London Transport Planner App. Here is how:
   1. On Android goto PlayStore » Search for "London Transport Planner" » Open London Transport Planner » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for London Transport Planner » click "UPDATE".
3. Clear London Transport Planner app cache: Clearing cached data will force your app to retrieve the latest data directly from London Transport Planner servers.
   1. On Android, goto Settings » Apps » Select "London Transport Planner" » click Storage » click "Clear Cache".
4. Check London Transport Planner app permissions. If any of these permissions required to use your device's features are disenabled, London Transport Planner might not work.
5. Uninstall and reinstall London Transport Planner. If nothing else has worked, completely uninstall London Transport Planner then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing London Transport Planner not working

2. Fix London Transport Planner Server issues & Internet Connection

1. Check network connection: An unstable Internet will make London Transport Planner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to London Transport Planner not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, London Transport Planner may not be able to connect to the Internet when running in the background.