Contact Tube Map Customer Service

Why should I report an Issue with Tube Map: London Underground (Offline)?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Desoline to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. All information I can get on websites without ads.So easy to use and expand to see on a small image mobile phone.Needs push notifications or if is supposed to they don't workhas no search !! its fine if you are a londoner.

2. Is there such a thing as an app being TOO basic? A tube map with no index, a status page with weird formatting, and ads.

1. Fix Tube Map Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Tube Map: Restarting the app will resolve most errors.
2. Update the Tube Map App. Here is how:
   1. On Android goto PlayStore » Search for "Tube Map" » Open Tube Map: London Underground (Offline) » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tube Map » click "UPDATE".
3. Clear Tube Map: London Underground (Offline) app cache: Clearing cached data will force your app to retrieve the latest data directly from Tube Map servers.
   1. On Android, goto Settings » Apps » Select "Tube Map: London Underground (Offline)" » click Storage » click "Clear Cache".
4. Check Tube Map app permissions. If any of these permissions required to use your device's features are disenabled, Tube Map might not work.
5. Uninstall and reinstall Tube Map. If nothing else has worked, completely uninstall Tube Map then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Tube Map not working

2. Fix Tube Map Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Tube Map be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Tube Map not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Tube Map may not be able to connect to the Internet when running in the background.