Contact UE | BOOM Customer Service

Why should I report an Issue with UE | BOOM by Ultimate Ears?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Logitech Europe S.A. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You control the atmosphere with a couple of built-in EQ and custom options. - Remote control: Use the app to turn power on/off your speakers and other controls from afar. - Subscribe to updates so you never miss a thing.

2. From PartyUp to customizable EQ, unlock even more awesome ways to use your BOOM series speakers. - PartyUp lets you connect up to 150 speakers to take your parties to a whole new level - wherever, whenever, whatever! - You control the sound: All about that bass? In a tight space?

3. The BOOM app by Ultimate Ears has everything you need to get the most out of your Ultimate Ears speaker.

4. A simple tap in the app updates your speaker with the latest features in no time. - Sign-up to subscribe to Ultimate Ears newsletters and special offers.

1. If your phone can't pair to multiple BT devices without 3rd party software, you may want to look around more for another speaker.Enjoy the idea laid out by the application, but bugs with the party up feature are ruining a lot of music for me.

2. When I turn it on and try to control it from my phone it seems that it takes a while for the app to recognize that it is connected to the speaker, when I want to change the volume or change the output source it takes forever.

3. For example, it bugs out and will say I'm connected on my phone just phone but I'll open the app to change the eq and it shows the speaker is on and the charge level but I can't push any buttons or do anything on it at all.

4. I would love to be able to pair the speakers as advertised without screwing with the app for 20 minutes trying and retrying to pair speakers until it magically works.

5. The app can't find the 2 speakers I'm paired with and when it did, the sound quality was terrible, the Bluetooth sync was stuttering, and has so much signal interference.

6. Keep up it! :)UE has sold great speakers with a rotten app that rarely manages to create a stereo connection.

7. Edit, 1 year later: Still not fixed, and now the remote on function is broken, too, even after factory resetting the speaker.

8. can provide technical info if necessary.I love the sound of these speakers.

9. I'm assuming that maybe this isn't a priority for Logitech? You know, the idea of providing a quality product?The UI is a little cumbersome but the app does work fairly well.

10. Now the developers have programmed a pop up with a message making it sound like you need to have location on for the app to function properly.

11. Having a "hold on, we're working on it" pop up for years with sub-par software is in acceptable.

1. Fix UE | BOOM Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart UE | BOOM: Restarting the app will resolve most errors.
2. Update the UE | BOOM App. Here is how:
   1. On Android goto PlayStore » Search for "UE | BOOM" » Open UE | BOOM by Ultimate Ears » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for UE | BOOM » click "UPDATE".
3. Clear UE | BOOM by Ultimate Ears app cache: Clearing cached data will force your app to retrieve the latest data directly from UE | BOOM servers.
   1. On Android, goto Settings » Apps » Select "UE | BOOM by Ultimate Ears" » click Storage » click "Clear Cache".
4. Check UE | BOOM app permissions. If any of these permissions required to use your device's features are disenabled, UE | BOOM might not work.
5. Uninstall and reinstall UE | BOOM. If nothing else has worked, completely uninstall UE | BOOM then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing UE | BOOM not working

2. Fix UE | BOOM Server issues & Internet Connection

1. Check network connection: An unstable Internet will make UE | BOOM be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to UE | BOOM not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, UE | BOOM may not be able to connect to the Internet when running in the background.