Contact Logi Circle Customer Service

Why should I report an Issue with Logi Circle?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Logitech Europe S.A. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Free access to 24-hours of video footage stored securely in your private cloud or choose from one of the Circle Safe subscription plans for additional storage and more (enjoy a Circle Safe trial after setup). *Data rates may still apply.

2. You’ll also be notified when a person is detected or when activity happens within a specific Motion Zone you've created if you have a Circle Safe Premium subscription.

3. Connect Circle with your other smart home devices and apps, including Apple HomeKit, Amazon Alexa*, The Google Assistant, Magenta+ Smarthome and Logitech POP. *Alexa, Google Assistant and Magenta Smarthome availability may vary by country.

4. Meet Circle, the only indoor and outdoor, weatherproof, wired or 100% wireless 1080p HD home security camera with night vision and up to 180° field-of-view that you can set up in minutes and goes just about anywhere.

5. Identifies and records relevant motion activity so you can keep an eye on unwanted visitors without spending hours sorting through video footage.

6. Circle connects to your home’s Wi-Fi network and streams live HD video to your mobile device.

7. Whether you’re at work, across the world or just next door, get instant visual snapshot notifications when unexpected motion is detected.

8. Additional Circle Safe storage subscriptions and more integrations available at logi.

9. Get an instant, customized visual snapshot notification of an event or detected motion, sent directly to your phone.

10. After a quick setup, the app lets you stream and download unlimited amounts* of video effortlessly.

11. Instantly see home in 1080p HD video or save and replay important events anytime.

1. Not fun when that means getting out the ladder and hitting all the corners of the house, clicking the reset button manually, and hoping things pair up (they don't always).Does not work anymore.

2. Now I can't login or add cameras after multiple installs, password changes, email changes and other assorted troubleshooting.. It just keeps telling me I'm wrong yet I can login with PC.

3. The smart location is a nice attempt but seems you have to open the app for it to recognize locations which doesn't make it any more automated than manually turning on and off.I've had this for a couple years subscribing during the summer to keep an eye on hobos.

4. Time will tell.Changing your WiFi password is a nightmare for Circle cameras.

5. It would be great if the camera automatically turned off when my phone was nearby, but unfortunately it doesn't work that way.

6. The new cameras only work with Apple Home! The app now says it needs to be uninstalled/reinstalled but I'm afraid it won't work on Android anymore.

7. also there's no real way to control the notification you get so if for example a moth starts to fly around the camera all night long then your phone goes nuts.

8. The reason I can only give it 3 stars is because the smart location function doesn't work.

9. Unlike every other modern WiFi device, Logo Circle can't simply change the wifi password through their app.

10. I noticed that when I use the app to access the cameras, it would cause them to go offline as well! Ridiculous.The app itself is simple and effective.

11. The camera frequently fails to turn on when I leave the house or turns off at random times because it thinks I'm at home when I'm not.

1. Fix Logi Circle Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Logi Circle: Restarting the app will resolve most errors.
2. Update the Logi Circle App. Here is how:
   1. On Android goto PlayStore » Search for "Logi Circle" » Open Logi Circle » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Logi Circle » click "UPDATE".
3. Clear Logi Circle app cache: Clearing cached data will force your app to retrieve the latest data directly from Logi Circle servers.
   1. On Android, goto Settings » Apps » Select "Logi Circle" » click Storage » click "Clear Cache".
4. Check Logi Circle app permissions. If any of these permissions required to use your device's features are disenabled, Logi Circle might not work.
5. Uninstall and reinstall Logi Circle. If nothing else has worked, completely uninstall Logi Circle then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Logi Circle not working

2. Fix Logi Circle Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Logi Circle be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Logi Circle not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Logi Circle may not be able to connect to the Internet when running in the background.