Contact Boom Customer Service

Why should I report an Issue with Boom: Bass Booster & Equalizer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Global Delight Technologies Pvt. Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Suggestions?I would like to use this app every time I listen to music as I really do enjoy the amplified sound and bass effect that it creates... Unfortunately though because of constant crashes, songs randomly stopping constantly, getting logged out of whatever music service you choose, and a horribly designed play queue system, I only have the patience to use it once or twice a week when I'm actively using my phone so I can keep hitting play and reopening the app after crashes.Because I am moderately hard of hearing (in the high frequency ranges), I use the Boom 3D app.

2. (Interestingly, the Jabra headset's accompanying app comes with a basic equalizer that does work with Google Podcasts, but it is insufficient to correct the sound to my hearing like Boom used to.) On the number of apps where Boom reliably works on my phone, its equalizing effect is completely shut down by any notification sounds.

3. Over time, though, I have run into perplexing problems that I believe were inadvertently caused by Android system updates and remain unresolved by Global Delight (note that _all_ of these issues were encountered over one of my many Bluetooth headsets… the latest of which are my Jabra Elite 75t Active): Boom *completely stopped working* with the Google Podcasts app.

4. I would not be lying by saying that after trying close to 50 different music playing apps Boom efx is the only one that has a noticeable difference in sound.

5. This is really the first time I have written any reviews for the Boom app for Android.This app has changed my music listening experience forever.

6. Even after update 2.7.11 - with Tidal albums, when a song starts playing Boom plays the music for 2 minutes or so, then the song will stop playing.

7. But the "free" use then runs out and it prompts for an upgrade - I'd love to, but it doesn't work! There's also no Android TV app for the Shield.I like the different effects you can add to really being out the best in the music.

8. When that happens in order to restore the sound setting, the user must quit the app on the phone entirely and then restart it.

9. I do find it really frustrating, however, that you can't simply touch the rewind button and have it restart the song, I like to listen to songs a more than once and this is a bit annoying that I have to open the app and use the slider if I want to restart the song.Ok I'm giving you 5 stars because I absolutelyove this app.

10. On my phone, Boom *initially* worked exactly as it should… it worked on virtually all the audio my phone was able to produce.

11. Boom has no effect whatsoever on the sound the Podcasts app puts out.

1. Fix Boom Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Boom: Restarting the app will resolve most errors.
2. Update the Boom App. Here is how:
   1. On Android goto PlayStore » Search for "Boom" » Open Boom: Bass Booster & Equalizer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Boom » click "UPDATE".
3. Clear Boom: Bass Booster & Equalizer app cache: Clearing cached data will force your app to retrieve the latest data directly from Boom servers.
   1. On Android, goto Settings » Apps » Select "Boom: Bass Booster & Equalizer" » click Storage » click "Clear Cache".
4. Check Boom app permissions. If any of these permissions required to use your device's features are disenabled, Boom might not work.
5. Uninstall and reinstall Boom. If nothing else has worked, completely uninstall Boom then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Boom not working

2. Fix Boom Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Boom be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Boom not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Boom may not be able to connect to the Internet when running in the background.