Contact Firehawk Remote Customer Service

Why should I report an Issue with Firehawk Remote?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Line 6 to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Line 6 needs to give a little more tlc to their lower end products and this will be an excellent effects boardWorse app, have had many issues with it, lost connection while updating, couldn't get my firehawk fx to work, it was a pain, got it up and running.

2. I couldn't imagine having to rely on this equipment for a gig or in any other professional setting.I've been using this app for nearly 4 years across multiple phones, tablets, and android emulators.

3. I will likely never buy or recommend Line 6 products due to their poor support.I have used and played many different brands of multi effects floor boards; some extremely difficult to figure out (even with the manual); some not so hard to hunderstand.

4. This expensive piece of professional equipment, for some reason, relies on the inherent unreliability of an android app, a cell phone, and worst of all, a bluetooth connection.

5. I like it for it's potential, but I believe it has been poorly programmed and Line 6 does not seem to care at the slightest.Awesome app Works well and the most commonly used features are pretty intuitive.

6. It constantly drops connection, logs out of your account, and gives other errors that shouldn't be coming from professional music equipment.

7. Not happy at all with app and that was the main reason I spent over 400 for the Line 6 Firehawk Fx.Love the overall sounds and options but badly let down by some silly issues.

8. It's not very in depth and you have to work to figure out some of the functions of the app and the machine because they are not very well documented in the manual.Horrible support from line 6.

9. This sucks because that was one feature that I really enjoyed as the app would let you play your music through the Firehawk unit and jam along side.

10. Amazing sound quality; amazing ease of play.I've had the app for about 3 years now and it's been nothing but a hassle.

11. However I find it extremely buggy and it will close out and disconnect (despite the bluetooth staying connected) randomly, as well as trying to access certain features.

1. Fix Firehawk Remote Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Firehawk Remote: Restarting the app will resolve most errors.
2. Update the Firehawk Remote App. Here is how:
   1. On Android goto PlayStore » Search for "Firehawk Remote" » Open Firehawk Remote » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Firehawk Remote » click "UPDATE".
3. Clear Firehawk Remote app cache: Clearing cached data will force your app to retrieve the latest data directly from Firehawk Remote servers.
   1. On Android, goto Settings » Apps » Select "Firehawk Remote" » click Storage » click "Clear Cache".
4. Check Firehawk Remote app permissions. If any of these permissions required to use your device's features are disenabled, Firehawk Remote might not work.
5. Uninstall and reinstall Firehawk Remote. If nothing else has worked, completely uninstall Firehawk Remote then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Firehawk Remote not working

2. Fix Firehawk Remote Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Firehawk Remote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Firehawk Remote not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Firehawk Remote may not be able to connect to the Internet when running in the background.