Contact AMPLIFi Remote Customer Service

Why should I report an Issue with AMPLIFi Remote?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Line 6 to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Whether you want to jam, practice or create, AMPLIFi Remote delivers incredible guitar tones and effects with award-winning Line 6 modeling—all in an intuitive, easy-to-use app.

2. And even if you don’t own an AMPLIFi device, you can still enjoy many innovative features with the app - get tones that match your music library, then edit, save and publish tones to the cloud.

3. Use AMPLIFi Remote with your Line 6 AMPLIFi device for a revolutionary guitar experience.

4. This can be accomplished by downloading "AMPLIFi Utility" for Windows PCs at Once updated, you can pair to your AMPLIFi and use AMPLIFi Remote.

5. Download AMPLIFi Remote today and take a tour of the AMPLIFi experience.

6. Important Note: In order to use AMPLIFi devices with Android, they will need to be updated to version 2. 0 firmware.

7. AMPLIFi Remote introduces a new world of possibilities for guitarists.

8. Automatically match tones to your music library.

9. Share and download tones via the cloud - jamming will never be the same.

10. Play along with studio-quality backing jam tracks and drum loops.

11. Control your tone wirelessly.

1. You can still play these through the amp, but you can't control them from within, so unless you have PiP running (for YouTube) you have to leave the app to change tracks, then reopen, reconnect, wait, connection failed, wait, reconnect, and eventually die before playing a single note.I bought this not cheap device to practice, but now the app complains it won't work on this version of Android, the Bluetooth won't connect, and it's now a brick.

2. If they cannot be bothered to support /fix an app that was a main selling point of their amp, then I won't bother to purchase anything from them in the future.Hardly ever works, the tone match feature doesn't work at all and neither does the backing tracks.

3. I'm more comfortable using some of my other more reliable amps with other modelers & software or an ME-80.Doesn't stay connected in the app when I switch to YouTube, doesn't support YouTube (or any other streaming service) playback to jam along to.

4. Using the equivalent app on my wife's iPhone, however, I've been able to connect and stay connected without issue.Great amp and app! My only complaint would be that the amp disconnects from app if it is in the background.

5. But the navigation and the slow to connect (easy to unwantingly disconnect) Bluetooth in the hardware itself provide an experience that will have you screaming.Great app for a great (though discontinued) product.

6. Other than that I love it, could sit and play around with different tone settings for hours.This app is hands-down the most frustrating and poorly designed mobile app I've ever used by a reputable company (maybe even by anyone).

7. And I'm unable to find downloaded songs no matter where I store them so the tone match feature isn't available on my android, lmk if anyone knows the solution for this.

8. Unfortunately, after the latest Android update (13), I can no longer connect to the AMPLIFI Remote app, despite the amp connecting to the tablet via Bluetooth.

9. A little while after installing and reinstalling, the ability to search for tones dose not work.

10. I've been a line 6 customer for 20 years, and I've never seen them abandon a product like this.

11. This is on a galaxy s10, and it did work great when first purchased, but now it no longer works at all.

1. Fix AMPLIFi Remote Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart AMPLIFi Remote: Restarting the app will resolve most errors.
2. Update the AMPLIFi Remote App. Here is how:
   1. On Android goto PlayStore » Search for "AMPLIFi Remote" » Open AMPLIFi Remote » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AMPLIFi Remote » click "UPDATE".
3. Clear AMPLIFi Remote app cache: Clearing cached data will force your app to retrieve the latest data directly from AMPLIFi Remote servers.
   1. On Android, goto Settings » Apps » Select "AMPLIFi Remote" » click Storage » click "Clear Cache".
4. Check AMPLIFi Remote app permissions. If any of these permissions required to use your device's features are disenabled, AMPLIFi Remote might not work.
5. Uninstall and reinstall AMPLIFi Remote. If nothing else has worked, completely uninstall AMPLIFi Remote then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing AMPLIFi Remote not working

2. Fix AMPLIFi Remote Server issues & Internet Connection

1. Check network connection: An unstable Internet will make AMPLIFi Remote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to AMPLIFi Remote not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, AMPLIFi Remote may not be able to connect to the Internet when running in the background.