Published by Amaze Infotech

Report an issue with Digital Photo Frames.
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Why should I report an Issue with Digital Photo Frames?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Amaze Infotech to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Digital Photo Frames Customer Insights

Steps to Troubleshoot & Fix Digital Photo Frames Issues

1. Fix Digital Photo Frames Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Digital Photo Frames: Restarting the app will resolve most errors.
  2. Update the Digital Photo Frames App. Here is how:
    1. On Android goto PlayStore » Search for "Digital Photo Frames" » Open Digital Photo Frames » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Digital Photo Frames » click "UPDATE".
  3. Clear Digital Photo Frames app cache: Clearing cached data will force your app to retrieve the latest data directly from Digital Photo Frames servers.
    1. On Android, goto Settings » Apps » Select "Digital Photo Frames" » click Storage » click "Clear Cache".
  4. Check Digital Photo Frames app permissions. If any of these permissions required to use your device's features are disenabled, Digital Photo Frames might not work.
  5. Uninstall and reinstall Digital Photo Frames. If nothing else has worked, completely uninstall Digital Photo Frames then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Digital Photo Frames not working


2. Fix Digital Photo Frames Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Digital Photo Frames be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Digital Photo Frames not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Digital Photo Frames may not be able to connect to the Internet when running in the background.

Reported Issues